Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
135 reviews
WebHostingPadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quality and affordable shared hosting from WebHostingPad with 24/7 support and full customer satisfaction guarantee. Plans start at just $1.99/month.
WebHostingPad (webhostingpad.com) has 135 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
135 approved reviews, newest moderated first
Affordable and reliable web hosting service with fast, responsive, helpful support team available via text chat. My issue could get resolved quickly over chat. I’ve been using this service for close to a decade now and will stay so.
By Chris
I have received really good service from WebHostingPad and would happily recommend them. Easy to contact the friendly support staff, any time I have required advise from them it has been available immediately. Competitively priced for renewals as well as at point of purchase. I rate them 5 stars.
By sam B.
My website admin hosting got problem. i thought is my website hosting expiry or something wrong. The staff was very patient and helpful...appreciate his kind help and resolve my problem so fast. thank you very much. thumb up.
By Theark C.
Prompt reply and helpful for solving the issue. I’m an old client for more than 8 years. Appreciating for the service.
By Fred
We have used WebHostingPad for a number of years and have had excellent service and it has been a good experience. The tech support has been responsive and helpful. My most recent experience using chat worked very well and provided me with the information that I was looking for. We use RVsitebuilder to build and maintain our webpages. It is not the best web builder there is but it is adequate, especially if your pages are relatively static. If you make a lot of edits then the source code becomes overloaded with excess and duplicate html code. But it is fairly easy to clean this up using some other html coding tools. Overall it has been a good experience!
By Robert
Thank you for helping me set up my website and answering all my questions! Jacob has done an exceptional job :) Thanks, Jacob!
By Mrinalini R.
I've placed an order on the website but they provided me nothing! They are just scamming with the customers. They don't have any server but stealing money from the users. I'm one of the victims. They didn't provide me any service after placing the order. Now I'm asking for refund, but no response from their end. They are also scamming with TrustPilot. They are putting fake reviews manually. Dear trustpilot please delete all the positive 5-star reviews. According to their fraud activity, they don't deserve any positive reviews. If Trustpilot intelligent team investigate the fake reviews manually, they can find it out easily that all the positive 5-star reviews are surely FAKE reviews made manually by themselves.
By Nicholas L.
Response from WebHostingPad· Aug 11, 2020
You were committing credit card fraud. We do not provide services to users who commit credit card fraud. The actual owner of the credit card used would have been able to request a refund via the chargeback process after speaking with their bank. Fraud is not allowed under our terms of service, thanks.
I'm so pleased to recommend WebHostingPad for many reasons, I'll list some of them, every time I've called for support there is one person on the phone to help me with my issues, and 99% of the time the issue is solved on the call, the other 1% I've been escalated to another tier, in a couple of hours I'm getting an email with a solution or suggestion on how to solve my issue, been with them for several years, hosting maybe 10 domains, using WP on all of them, can't complain at all, and as far as pricing, could not find better, my Cpanel is very easy to use and configure, so far, customer service, ease of use and pricing is a perfect match for me.
By Ality F.
