Web Design MechanicReviews of webdesignmechanic.com

Major Update: Unacceptable business practices, broken migration, and severe data issues I am updating my review to address the actual website build and migration performance, rather than separate, undelivered components. While I am not seeking a refund for the basic site build itself, the actual delivery was completely mismanaged. The agency failed the migration process, causing critical technical errors that forced our entire system—including our essential business emails—into an emergency recovery mode, which is thoroughly documented in my records. The project manager, who operates under the name "William Blake," explicitly claimed the team works out of Fremont, California. However, I discovered the company maintains no verifiable physical address, and there is no evidence the representatives use their real names. Following my initial feedback regarding these issues, my live web environment was completely wiped out. My hosting provider confirmed that unauthorized administrative logins occurred, resulting in the total deletion of core website files for my domains. The access logs revealed a highly deceptive technical setup: the agency used domestic California cloud proxies and rented data center servers to make their logins look like local, American traffic [1.1]. However, their technical operations exposed that the actual physical connections originated directly from Pakistan [1.1]. This completely contradicts the domestic identity presented by the project manager [1.1]. To protect my business assets, I had to instruct my hosting provider to block all network traffic and IP ranges from that region. Furthermore, confidential, internal financial metrics and order numbers belonging to my company were subsequently leaked onto public platforms [1.1]. This has evolved far past a standard contractual dispute. Beyond the broken migration and a misrepresented $4,500 AI feature [1.1], I was charged $4,449.00 under the explicit promise of dedicated premium cloud hosting, only to discover they secretly utilized a lower-tier, cheaper third-party infrastructure instead. I have experienced a catastrophic loss of data, a massive hosting bait-and-switch, a broken email and site migration, public exposure of proprietary metrics, and severe identity deception by an agency operating behind fabricated American aliases and cloud proxies [1.1]. All relevant server logs, proxy tracking data, and evidence of these public leaks have been compiled and submitted directly to federal and state consumer protection and cyber reporting agencies [1.1]. I strongly advise anyone to exercise extreme caution before granting this company any administrative access to your digital assets [1.1].Their claim of no longer having access is not true we were unable to change the password to admin so they did in fact have access. Not once have they apologized or try to make anything right. Williams early claims he is a young guy 30 years old who lives with his mother and continued to tell me to trust him in my 70 years on the earth I totally fell for it. I never contacted WDM to rebuild my site I called them to build a website for my non profit my first contact was Jordan Lee no doubt not his real name. Why go through all the trouble of using fake names I worked in factories for years many people from other countries change their first name to be American but never their last. Imagine the company you paid over 12k for continually bullying me trying force me to take a lesser version of AI than what I paid for. None of this will be resolved here. Trust Pilot did find in my favor when William threatened to take my 2 websites down one my non profit is on Bluehost that he had the credentials for. William Blake is now posting as another Fake name Michael Jones he has left reviews on both Dave and I's linkedin now he posted on my pet non profit Breezes Street Friends and Custom Sports Cards...This is seriously unhinged and desperate...

As a follow up…the morning after I posted my original review (below) we woke up to find that our site had been taken down from the internet and our CPANEL access had been wiped out. We were able to resolve this through our new hosting service, but it took quite a while. Our hosting company checked the logs and saw that there was an IP login from Karachi, Pakistan, which is where Web Design Mechanic operates out of…despite Willam Blake’s insistence that they are in Fremont, CA. If you do business with them and you think they operate from Fremont, check your previous email communications and look at the time stamps. This is apparent on email chains. Check the time you sent your email (in your outbox), then look at their reply and look at the time they received your email…you will notice a big difference. Look up the time zone difference between Pakistan and your time zone, and the two will line up. In some cases, particularly on emails from Kevin Reed, you will notice that he is in India, as opposed to Pakistan…the time zone in India is unique, it is off by 30 minutes since the whole country uses the same time zone. My guess is that after seeing this they will manually change those time stamps, which is why I suggest looking at previous email chains. We do not mind doing business with people in other countries, that is the world we now live in, and that is okay. But when people repeatedly lie about their business location, even when asked, they are hiding something intentionally and simply cannot be trusted. Don’t forget, these people have access to all of your customer’s information as well as all of yours. ----- This review coincides with the review written by Pam Baker. I am the ‘Dave’ referred to in their reply to her negative review. First, the data they quote in their reply is confidential information that they illegally obtained by opening our administration panel without our permission (we are no longer on their server, and they did not program in the ability for us to change our admin password – we are in the process of getting that remedied with another developer.) Second, that information is 7 month’s-worth of data and a fraction of the business previous to their involvement. Regarding their statement that I “repeatedly confirmed” that the features were functional. The only confirmation I gave was the okay to go live once we had done extensive QC work to identify all of the errors, some of which we had to fix ourselves. - Payment links to pay solutions we do not even use, and they never did add PayPal (we just had someone else do that) - Nearly all of the header and footer links were not functional. - Product pricing was incorrect and shipping charges were not calculating correctly. - We spent two weeks manually adjusting every single card layout so that customers could actually order the product. In addition, regarding migration to their server: - None of the backlinks and SEO work from our original site were included in the migration to their server. - All customer accounts were wiped out in the migration causing a flood of calls from our existing customers. Our initial post was about that and the thousands of dollars they stole from us. The initial agreement was that payment would be in three installments, however they lied and cajoled us to keep paying before the services were completed to help cover their costs. The agreed deliverables were: - The Pet Trading Cards membership site which was the first item requested, and that we provided all of the information and files for in October and November of 2025, was never delivered. - The AI function that they proposed and subsequently sold to us for $4,500 was supposed to be a solution that required no further tokens, to quote WDM: “we train the system for you, and you get unlimited usage with no token limits forever. It becomes your platform, not a rented one.” We repeatedly asked to see it for months, they never showed us a functional version, and then they started telling us that tokens would be required. - We were sold space on AWS servers yet they used a low-cost hosting site, OVH US. They even used the AWS logo in their quotation to us. - We were sold on the fact that we would receive 24/7 support services; once live we were told they did not work on the weekends. - In total $12,449 was paid for all of the items promised and we only received the custom sports cards site, quoted at $3,250. It is also worth noting that after Pam posted her review, she received written threats that they would take down the website if the review was not removed. Trust Pilot was notified about those threats, and they notified WDM…Trust Pilot found in our favor.

Just another scam! No statement of work. No contract. Just send them money while they are offering 70% off.

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