There were a lot of issues with my tag
There were a lot of issues with my tag, but, Aisling in customer service was persistent in helping me through them. I highly recommend wearsafe.
By Rev J.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
284 reviews
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Only the Wearsafe Tag gives your friends and family all the information and tools they need to get you the right help, right away.At the first sign of trouble, pressing the Wearsafe Tag keeps you a step ahead of the situation. It uses the power of your phone to alert friends and family, send them audio from the scene and starts a live chat room where they can coordinate a response or call 911. All while keeping your phone - your lifeline- out of sight.
Wearsafe (wearsafe.com) has 284 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
284 approved reviews, newest moderated first
There were a lot of issues with my tag, but, Aisling in customer service was persistent in helping me through them. I highly recommend wearsafe.
By Rev J.
The wearsafe is a good idea but it is so hard to open the battery compartment door when there is no battery inside. I eventually needed to pry it open with a small screwdriver. I was afraid i was going to break the cover. The suggestion that the clip to open the door needed to be cold seemed weird as even after I put it in the freezer it still would not work. The rubber clip was not strong enough to pull out the cover and the clip would not stay in the slot to be able to pull out the cover. A design change needs to happen to allow new users to be able to get the cover off when there is no battery inside.
By New U.
Response from Wearsafe· Aug 23, 2017
Thank you for your feedback! The battery door can be a bit tricky on some Tags, we are glad to hear that you were able to get it open. Please follow up with us at [email protected] if you have any more questions or need additional assistance. The Wearsafe Team
The service has been great; fast shipping. The product seems good. The only thing I wish is that the portable button had an on/off switch so I could save battery when I'm not needing the device turned on. When I'm home I don't feel like I need the button device on, but it's always on, and it's hard to take the battery door off the device, so it's a pain to change the battery. I like that the app functions without the button, though. Helpful when the device runs out of battery.
By Mikalah
Fortunately I have never actually had to use the Wearsafe device. But very happy so far with the product and idea of the product. Have recccomended to many
By Jamie H.
Great product only problem it stopped working correctly, would not hold charge from battery. When it was reordered it took too long to get here. I fell broke arm, fx rib and very bruised on face and left side. Was difficult to reach him family as new wearsafe was being shipped to me. Took way to long to reach me. You need faster service for replacement,!!
By Harleen
Response from Wearsafe· Aug 19, 2017
Thank you for your feedback. We are sorry to hear of your recent injuries and hope that the arrival of your new Tag offers you the convenience you need to communicate with family. Please contact us at [email protected] if you need any additional support.
I took a survey regarding contacting emergency services. I thought it was hella fly. Beyond the original concept being super they included questions about how to use it and if the person should be contacted. Y'all take this very seriously and are really thoughtful. So glad I bought one. Keep up the good work <3
By Conor H.
My friends and I are in our 70's. We love the price and the way the program is set up. We clearly understand what to do. When I had a question about adding my son, I got a call the very next morning. Great service. She was extremely professional and made me feel at ease. My friend and I are very happy.
By LJW
Received rapid, accurate and helpful response on a Sunday.
By Bentley