WearsafeReviews of wearsafe.com

I'm a real estate agent, so I am always on the lookout for safety products. Wearsafe was offering a $10 discount for a year subscription through my company, so I purchased for $50. Within 2 weeks of activating my tag, I started to get notifications that the battery was dying. I contacted Wearsafe, who said this was not typical, and they sent me a new one. A week later, I received my replacement, and it died one day after activating it. After trying a list of troubleshooting items they asked for, they set me up with another replacement. Two months after activating this replacement, it died, so I gave up and asked for a refund. Wearsafe told me they were set to release a software update in two weeks and asked me to wait because they believed it would fix my issues. After three months and no update, I asked to cancel my subscription and again asked for a refund. Wearsafe denied my request, but they offered me another tag! Unbelievable.

This device and service was flawed from the first time I used it. Sent alerts randomly and freaked parents out. Customer service is the worst! I was told I couldn't cancel my subscription without returning the device, I was on assignment for a year and didn't have access to it, come to find out after the fact that I could have cancelled my subscription after 6 months without returning the device to make matters worse when I did cancel it I found out I was being charged twice a month for the same device. Customer service does not care one bit.

I did not get the impression that customer service cares about the customers or the product. I sent an email indicating my dissatisfaction with the product as the battery drains quickiy and I constantly need to re-pair the device and that for the time being was canceling my subscription. The reply was a thanks for the update and go to iTunes to cancel. My perception was a don’t let the door hit you... I purchased the device through my running store and intend to let them know I would not recommend anyone waste their time or money on WearSafe

No cell coverage no way to use it also not an emergency contact service. Needs the ability to contact emergency services

The product itself is quite cheap. When it first arrived, the battery compartment was broken. Once that was resolved, there was an issue with the battery dying very quickly. When I contacted customer service, I was told that it is an ongoing problem with the iPhone and the Wearsafe, and just to buy a new battery. An unacceptable solution. I would not recommend this product to anyone. Their customer service has been unhelpful as well.

This thing never stays paired to my phone. I have to keep removing the battery. I'm frustrated with it. I want a refund.

I was not pleased with it. The place i bought it from does not accept returns so i am stuck with 3 that we do not want. College students i bought for donot want them either.

My friend could not get the confirmation email to work. We couldn't figure out how to make anything work. I canceled my account and removed the app from my phone.