Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
210 reviews
WaxmaidSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Waxmaid is the world's 1st durable silicone water pipe USA brand since 2016, offering smoke water pipes, hand pipes, nectar collector, blunt bubbler and accessories we designed.
Waxmaid (waxmaidstore.com) has 210 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
210 approved reviews, newest moderated first
Still have not received the second bowl holder I ordered and paid for!!!
By ERICA B.
Response from Waxmaid· Mar 5, 2021
Hello, Erica, I'm sorry about your feedback, had you contacted our service team? If it is real like what you say, I will help you? I need to check if it is real, need confirm with our service team. Pls copy your troubles to [email protected] Waxmaid Service Team
I ordered the wax horn and I didn't get it it went to the wrong address because your site changed it and I will never buy from waxmaid again
By Braiden J.
Response from Waxmaid· Mar 5, 2021
Hello, Braiden, I'm sorry about your feedback, had you contacted our service team? If it is real like what you say, I will help you? I need to check if it is real, need confirm with our service team. Pls copy your troubles to [email protected] Waxmaid Service Team
I love the mini horn bong! Its perfect size and hits great! Packaging was on point too. Thanks guys!
By MADISON
Response from Waxmaid· Mar 5, 2021
Hello, Madison, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers.Besides, every product in on 15% off when you use code-"NJ3",please keep on. Waxmaid Service Team
Had a problem with my order and was send a pipe or free, love the customer service.
By Taylor
Response from Waxmaid· Mar 5, 2021
Hello, Taylor, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers.Besides, every product in on 15% off when you use code-"NJ3",please keep on. Waxmaid Service Team
The ash catcher that waxmade provides is a top notch improvement for any water pipes that aren't easy to clean, or need some additional smoke cooling. It works with different amounts of water, and can be easily taken apart for cleaning. WARNING, do not use with a gravity bong or other water pipe that causes back pressure after a drag, it will push the water back out through the ash catcher.
By Ian B.
Response from Waxmaid· Mar 2, 2021
Hello, Ian, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers.Besides, every product in on 15% off when you use code-"NJ3",please keep on. Waxmaid Service Team
I love waxmaid products plain and simple there is nothing like them very unique, and great quality!!!!! I be lit!!!
By Cassandra G.
Response from Waxmaid· Mar 2, 2021
Hello, Cassandra, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers.Besides, every product in on 15% off when you use code-"NJ3",please keep on. Waxmaid Service Team
Still havent received the rest of my order
By Michael H.
Response from Waxmaid· Mar 2, 2021
Hello, Michael, I'm sorry about your feedback, had you contacted our service team? If it is real like what you say, I will help you? I need to check if it is real, need confirm with our service team. Pls copy your troubles to [email protected] Waxmaid Service Team
Came fast and packed nice
By Tdawg
Response from Waxmaid· Mar 2, 2021
Hello, Tdawg, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers.Besides, every product in on 15% off when you use code-"NJ3",please keep on. Waxmaid Service Team
