Watch RapportReviews of watchrapport.com

Well first...I'm not a bot or a schill! I ordered a brand new Omega Speedmaster Co-axial from Watch Rapport - very competitive price. I was aware of their business model...i.e they are going to source the watch from a 3rd party. I did get very worried for a minute when I came onto trust pilot after the watch was delayed but in my case I shouldn't have worried. The watch arrived today...(4 days late) They sent pics before they shipped it at my request and the watch is perfect, well packaged and just as described and photographed. Not questioning other peoples experiences but here's one upvote for them!

I wouldn’t buy a Casio watch from these people, let alone a luxury watch! Tried using a coupon that was on their site for the stated 10% off + an additional 3% off when you pay by bank wire. After I made the purchase, the total dropped by 10% (as it should have) but the additional 3% saving was nowhere to be found. The amount they were asking me to wire had not been discounted the additional 3%. When I reached out them, they said that I could not “stack” the coupons, and that I could only choose one (i.e., the 3% or the 10%). I just assumed that I misread the coupon, took the 10% off and paid with my credit card. The very next day I logged into Watch Rapport, and what did I see? That same coupon they convinced me didn’t exist. Only this time I took a screenshot of it. To make a very long story short, I emailed this coupon to FOUR different Watch Rapport customer service reps, and they all stuck to their story (i.e., You cannot stack the 10% and the 3% discount, and you must choose one or the other). I pleaded with them “It says right on the darn coupon that you get a total of 13% off!” They were literally denying what was written right in front of them. On top of this, all four customer service reps “refused” to pass me on to their supervisors, so I ultimately canceled my order. They then told me there would be 3.5% cancellation fee. I nearly snapped! If you have a problem with anything, you will be bounced around from person to person with each and every email, never speaking to the same person twice. Worse, they will utterly refuse to escalate your matter to a manager or supervisor. Their customer support is all overseas and it will leave you feeling helpless, especially after they have your money and you can’t speak with anyone who cares, let alone someone who can read and understand a simple coupon. 2 months later and no refund! Stay away from this company! You’ve been warned. Update: It's been 43 DAYS since I canceled this order and I STILL HAVE NOT BEEN REFUNDED!

I'll remove this review when I see my affirm order canceled Just like others, ordered a watch, found out this company is scam and tried to cancel an hour later. Emails go unanswered. The person on the phone hung up on me. They don't have the watches they are selling. Other clients that are reading this, “like” the review and I will message you and we will get together a class action lawsuit

Was following a watch on Chrono24 for a long time and wanted to check comparable prices online. Came across Watch Rapport and listing for a lower price but the same exact pictures - right down to the scratches noted in the Chrono24 listing (but not referenced by Watch Report). Hope this doesn’t get deleted as I feel people should know when something isn’t really legit.

On two separate transactions I purchased watches and had to wait 4-6 weeks only to have it cancelled due to their failure to fulfill the orders. I tried calling several times to check on status but only got the runaround and excuses about how the sellers they work with never shipped out the item to perform their authentication process. Based on my personal experience and that of many other users, their business model seems to be centered around holding on to your full payment as long as possible (probably to maximize interest gains) before issuing a refund which take over two weeks via bank transfer. They also have a pre-order option for watches that authorized dealers don’t even have that can only be cancelled after 45 days which in my opinion supports my suspicion of dishonest business practices. I don’t believe any of the positive reviews which like their prices sound too good to be true.

I purchased a Grand Seiko Elegance Collection SBGM221, which was advertised as available on 12/28/2022. Despite multiple attempts to receive a confirmed delivery date, I was unsuccessful. As a result, I requested to cancel my order due to the prolonged delay and ambiguity. The retailer informed me that a restocking fee would be charged. I had to involve AMEX in order to receive a refund. It seems that the retailer has a systematic approach to defending their stance, which may be why some reviews were removed by Trustpilot. I will not order anything from them again, and I do not recommend WatchRapport.com to anyone. @Trustpilot, if you need documentation, please get in touch with me. It's important business like WatchRapport.com gets exposed.

They had my first review removed but I’m not going away watch rapport, scum bags. Site is completely fake they just hold your money as long as possible it’s a free loan for them. The listings are all fake they just steal pictures from Chrono24 and make the price Little cheaper.

I tried to purchase a 7k watch from this vendor, but after almost 20 days, they didn't ship the watch to us, so I decided to cancel the order. They acknowledged the cancellation, and for more than 30 days, I've been waiting for the refund to be made. This seems like a fraudulent website. Beware, DO NOT BUY ANY WATCH FROM THEM. Until I receive my refund, I will write bad reviews to alert buyers!!!