Great customer service
Great customer service. The WatchRapport.com team was very responsive.
By Alicia P.
Sunday, November 8, 2026 · Customer reviews of US businesses

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Watch Rapport (watchrapport.com) has 170 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 28 reviews with 5 stars · Clear filters
Great customer service. The WatchRapport.com team was very responsive.
By Alicia P.
Watch Rapport was exceptional. The Rolex was as promised and more. Ana provided personalized service. From purchase to delivery was just over 21 days. Would purchase again from them. 5 stars, easy.
By Christopher
Overall a good experience with WatchRapport.com. They came recommended by my boss that had purchased from them before. I found a Tudor Pelagos priced incredibly well with an additional 10% off. I purchased 08/01/23 with an ETA of 08/31/23. The watch arrived a week early and in perfect, as presented, condition. Their customer service was helpful along the way and I will definitely purchase from them again.
By Conner
I was consulted by telephone and my issues was discussed at great length. Some of the issues was resolved immediately satisfactory and the outstanding service that I requested is in working progress.I'm happy to proceed with further work in the future .when I receive a competitive quote .
By Ms JOSEPHINA P.
From start to finish, this company was supportive and communicative. They answered every question promptly, gave advise, and delivered the watch on the date promised. I am very happy with my experience with Watch Rapport.
By Valued Aaptiv M.
Response from Watch Rapport· Jan 5, 2023
Hello, Thank you for your feedback. We appreciate for sharing your experience and will be happy to serve you in the future. Thank you. Sincerely, Watch Rapport.
I have received my order, exactly 30 days from the day I purchased it! Excellent customer service, very prompt is their response. I suggest you email them instead of looking at the status of your order online, as it seems like it's not real time. Overall, what a great experience! I will buy again.
By Dette
Great experience with Watch Rapport. Ordered a Rolex Wimbledon 41 came timely and as described. Responsive to my emails and gave me regular updates
By Matt D.
I had a great 1st experience with Watch Rapport! My local Rolex dealer told me the wait on this particular watch was 18-24 months. I received in from Watch Rapport in about 8 weeks. When it arrived it was exactly as I had expected. The watch was perfect and all the papers matched the posting. I will be using them again for future watch purchases.
By Brian