Wall Art IstanbulReviews of wallartistanbul.com

Response from Wall Art Istanbul· Jul 13, 2026

Thank you for your feedback. We’re sorry to hear you feel this way. We contacted you several times, provided assistance, and answered all of your questions. Your order was delivered within the estimated delivery timeframe we provide, as we do not guarantee an exact delivery date. We also noticed that the review left on our website was 5 stars, so we were surprised by this feedback. If there is anything else we can do to help, please let us know. Thank you.

Response from Wall Art Istanbul· Mar 9, 2026

Hello, thank you for your message. As explained in our previous communication, the **5-year warranty applies to the product itself, not to the clock mechanism**. The item was purchased in **March 2024**, and unfortunately the mechanism is not covered for that duration. I appreciate your understanding. 🙏

Response from Wall Art Istanbul· Mar 17, 2026

We did reach out to you previously and offered a replacement product to resolve the issue. If there has been any misunderstanding or if the issue is still not resolved, please let us know — we are here to help and make this right for you. Your satisfaction is very important to us, and we would truly appreciate the chance to assist you again. Best regards.

Response from Wall Art Istanbul· Mar 17, 2026

We did reach out to you previously and offered a replacement product to resolve the issue. If there has been any misunderstanding or if the issue is still not resolved, please let us know — we are here to help and make this right for you. Your satisfaction is very important to us, and we would truly appreciate the chance to assist you again. Best regards.

Response from Wall Art Istanbul· Oct 23, 2025

Hello, first of all, thnak you for shopping. We are sorry to hear that. As we talked on phone, the item was lost in transit. Therefore we replaced your order. Best regards.

Response from Wall Art Istanbul· Sep 15, 2025

Hello, We would like to clarify that the product you initially indicated for return and sent us a photo of belongs to a different brand. Afterwards, you stated that you wanted to return the products you purchased from us, but despite our request, you did not provide photos of these items. Nevertheless, to assist you, we shared our return procedure and address information with you, as stated on our website. Our return procedure is provided in the “Returns” section of our website. We proceed in accordance with this procedure, which is clearly shared with our customers. You can still return the items, and if you have any additional requests, we are always happy to assist.