WalgreensReviews of walgreens.com

Customer service wasn't what I expected the manager was very rude she had me waiting for almost 45 minutes just to tell me she couldn't help me and and the girl in the register was laughing The store # is10739

Great experience today with pharmacy at store on halprin drive. She went out of her way to call other stores to find my inhaler. No one has done that. They usually tell us we have to call around. So kudos to her!

was in the store with my service dog who is extremely well trained. Lady told me because it didn't have a vest on I couldn't have it in there and would not listen. Service animals are not required to wear vests but she was so sure she was right, I left. Im researching where to report this as this is discrimination. To make sure the correct store is identified, it's the Walgreens on Schoembech and Dundee in Wheeling. On another visit, I ride a huge electric bike with saddle bags up there and go through the drive-thru. I'm told you can not drive a bike thru the the drive-thru. Manager tells me it's corporate policy for safety but even he says other drivers can't miss my bike with huge knobby tires and saddle bags. It's the size of a motorcycle (Which are allowed thru). He even said- Common sense wise it is fine but it's corporate policy. Inside was packed and only one car in the drive-thru so I hit the drive-thru. So now I can't bring my service dog nor go thru the drive-thru to a store that is one block from my house. I called corporate 3 weeks ago and was told management would be in contact with in 48 hours. Still waiting!!!

Walgreens has a special breed of customers, rude,entitled clueless to the prescription process or vaccination procedures to protect them against harm, doctors don’t care that they send prescriptions written wrong, wrong dosages, drug allergies, and insurance fighting to reject paying for 85% of prescriptions, so when a customer comes in of course it’s Walgreens fault, when staff are short handed underpaid, trying to handle a non stop line of rude ungrateful hostile customers,they have no appreciation of how chaotic a pharmacy environment is, not just Walgreens but every pharmacy, wish you could all work one day to see what we go through, and yes there are bad employees that shouldn’t be there, but that accounts for only about 5% the rest of us care and do everything we can to help our patients with any problems, you can literally spend two days trying to find a drug that’s on back order work with their doctor and insurance to get them what they need, and can’t even get a thank you, you get this is bull…. it’s taken to long this is the worst pharmacy I’m never coming back, then they are back the next week

After waiting on a medication that had been out of stock, it finally became available. I was to ill to pick it up, they sold it to someone else. Someone could have called me, I thought they would give a courtesy call. When I spoke to them in person it seemed as though no one really cared. Needless to say I have moved on and will arrange to receive my meds elsewhere. I am very disappointed in there lack of customer service.

I have been using Walgreens for decades. Although they can be short staffed as times, they have always went above and beyond to help me get what I need.

I went to the Walgreens pharmacy in Riviera Beach to fill my prescription, but unfortunately they were closing. Desperate for help, I headed to the Walgreens on 45th and Congress, hoping they could assist me. I had just been diagnosed with asthma and urgently needed an antibiotic and an inhaler. I explained my situation to Martha, the pharmacist, telling her that the other pharmacy, where my prescription was sent, was closed. Martha was incredibly kind and compassionate. She worked diligently, overcoming numerous obstacles, to have urgent care resend the prescription to her pharmacy. After about an hour and amidst all the confusion, Martha finally received the prescription and filled it for me. I am deeply grateful to Martha for not giving up. Martha and her team were amazing. Thank you so much, Martha. Laverne

Horrible experience and horrible customer service. I was out of meds yesterday. Came to get supply for few says which ive doneant times is past until prescription was filed. She tells me no this is controlled substance and they couldn't help. I told her she was wrong and gotten this many times over the years, She went away, came back with the supply, threw in tube and walked away. No have a nice day, sorry I was wrong nothing. It scares me that this ignorant rude person is handing my meds. Med is not opioid, not addictive but I have to take it or wean myself off. I am never going there again. She was just going to cut off.