My doctor called in a prescription to…
My doctor called in a prescription to the Walgreens in Idaho falls on 17th Street and Holmes on Monday morning. Tuesday at 11 40 a.m. I went to the drive-in window and there was a sign up saying the Pharmacy was closed. We then went inside and the lady told us that there was no pharmacist available due to illness. She was very short with us. I had my doctor call in prescription to Pharmacy in Ammon. We waited in line 1 hour and 30 minutes to get to the window. When we pulled up to the window the pharmacist told us the prescription wasn't filled yet and we waited another 15 minute. Why didn't the pharmacy on 17th Street and Holmes call a pharmacist in from another Walgreens in Idaho Falls to fill the vacancy? Walgreens did not tell us any alternatives or provide any recommendations on what to do. I also think management dropped the ball! I am seriously considering changing Pharmacies!!!
By Gloria V.


