Absolutely the worst
Absolutely the worst place to do business
By Doug W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
3,303 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
3,303 approved reviews, newest moderated first
Absolutely the worst place to do business
By Doug W.
My husband and myself each had a vaccine shot at the Longview, WA, Walgreens. We both said the pharmacist giving us the shots was the best shot giver ever. Did not feel even a small sting. Will go back for future shots.
By Catherine W.
Shipped to old addresses. What is the point of updating your Walgreens.com address on your profile then, before ordering? Might as well not. Never bother with Walgreens.com again.
By Cecilia
I arrived needing a medication urgently and was told it would be ready in a few hours. I enrolled in their texting service to be notified of when it was ready. The medication wasn’t ready for over 24 hours, and I never received a text. Good thing my condition wasn’t actually life-threatening! The person who waited on me was pleasant and polite, and seemed completely unaware of the poor service they were providing.
By Robert E.
I was at Walgreens in Lexington yesterday at the photo dept. Staff Abilash was helping me but he had to go to work as front cashier and also at the photo dept at the same time. He was patient and diligent and did both jobs well. He's a professional and friendly and I will definitely return to shop at Walgreens in Lexington more often.
By Mabel A.
These drugstore are convenient to have around the corners but not all of them have good managers that can handle the lines and they always look under staff… that’s the only thing I don’t like.
By Jissell
I need to file a discriminatory complaint with Walgreens YET I can not get ahold of Walgreens corporate. I have valid insurance and was denied and lied to by a male pharmacist who claimed my insurance would not pay for my needles which I knew for a fact it did. I have made a mail order and said my insurance covered it and I only had to pay $6. So the pharmacist had no right denying my insurance or my discount card trying to make me pay full price! I need CORP to reach out to me ASAP as this is not all that been happening.
By BlaccMamba
Tried to get an at-home covid test kit. Ordered it online for in-store pickup. I found out that he store is temporarily closed but they took my order anyway. Their customer service just sent me back to the closed store, insisting I was wrong about the store being closed. So I no ability to cancel my order and get my money back. Completely incompetent fools.
By Marta J.