WalgreensReviews of walgreens.com

Tried to reschedule a vaccination appointment on the web site but the date of birth required 4 digit year but it would only allow 2 digit entry so could not change on web. Had to call pharmacy and they only had one person working. Seems if they want to help the pharmacists they would fix the website so that the pharmacy isn't bothered with appointment changes

This has happened to me three times at the store number 103 Commonwealth Blvd. Martinsville Va. They say they accept packages for FedX each time I took a package there They could not accept for different reasons Stop telling these companies that you do so they will stop wasting our time by sending a label for your store Walgreens suck

Although walgreens.com offers "same day delivery", the Moss Street store in Lafayette, LA DOES NOT DELIVER online orders. 5 hours after placing my order, I called the 800-customer service number, rode that merry-go-round through 3 people and was finally transferred to the store manager, who told me I need to contact DoorDash to pick up my order. When I informed her that walgreen's website did not indicate I needed to provide my own 3rd party delivery service, she became very rude and told me the store is not allowed to send out any items. She thought I had hung up, but I heard her mocking me to a co-worker. She then cancelled my order without warning or apology. So very, very rude, unprofessional and exasperating. A second call to the customer service number netted a kinder person, but yet, no apology for misleading info on website; she did offer to give me yet another number to complain about the store manager (wonder if that is a trend with these people?). Perhaps Walgreens' business is so very healthy, they no longer need to concern themselves with maintaining an accurate website or the frustration caused by misleading potential customers with wrong online information and inconsistencies across the brand. At any rate. . . no more Walgreens for me, folks. EVER.

I called pharmacy at location 4542 TN-58, to order my prescriptions. The lady said my adderall is due on 12/25/25 ,and they close that day. She said she will ask the pharmacy manager ( Ketan P ), if he could fill it early. I spoke to him, he said he was calling all my doctors, and telling them to take me off all my medications that is narcotics. I sad to him, i feel discriminated. I asked him way? he said because people been overdosing, and not taking medicine right. I went up there same day on 12/16/22 ( to speak to him ). I said my name to him , and he walked off .He said his not going to speak to me. Then he said do not come back, and its the last time he fill my medications. he said this out loud in front of customers and staff. I ask him to call the store manager. I told him what happen. He said he was going to check into it. The store manage is a great manager he always help me out with any thing. He goes way out and beyond. His one reason why I love to shop at Walgreens. You see adderall had a shortest .I had to wait two weeks one time because it was none in. I was not trying to get nothing early. I only tried to made sure i have it on my due date that is all. The lady working in pharmacy decided to ask Katan p that. I did not ask her to. Katan P said my adderall is due 12/30/22 You see what caused this problem not me.

Worthless pharmacy with terrible customer service. Never again will I do business with Walgreens at this Broadway in Everett location@

A quick recommendation nugget for all businesses in the United States, not just Walgreens. People, when you hire people to work a register please ensure that they speak English. Yes, yes, I know we are a melting pot however the primary language is English! For those of us that are born and raised in the U.S. we expect to be able to understand those who are trying to help us! Especially when it comes to Health Care! Moving on. I was in the Lower Sacramento Walgreens in Stockton, CA this morning. A woman, her husband and what looked like a handicap kid came in for vaccines. I know they were there for vaccines because, by the time they left, the whole line knew they were there for their 3rd Covid booster. The first lady who tried to help them could barely be understood as her accent was so thick. A lot of "say that again, "huh" and "I don't understand." This went on for about 10 minutes. The clerk got angry and was replaced by some kind of manager, Jennifer. Let me repeat, by this point the whole line now knew they were there for vaccines. What I could gather, over the course of the next 15 minutes or so, was they had made an appointment (they had to stand in line regardless so what good is an appointment?), were told they didn't need to bring their vaccine cards and that Walgreen's systems must have been broken because they went back and forth about which vaccine/booster they were getting. The manager kept saying their son had already had his third but the lady was saying he only had 2 etc... The manager said they had to have their vaccine card as it would be more accurate than their computers. Needless to say this woman started to cry, her husband ushered her out and the rest of us felt extremely uncomfortable. Why is Walgreens always so difficult. See paragraph 1, the whole incident got off on the wrong foot because the customer service started out horrible because the representative couldn't be understood, at all. The supposed manager, instead of de-escalating the problem, seemed to want to antagonize the situation. One thing I did come away with is the employees CLEARLY didn't know how to use their systems. Wanting to use a vaccine card as the most accurate document...anyone can walk in with a card, shouldn't the computer be the most updated record. Very disconcerting.

The worst service ever! I am pretty sure they want to go out of service. North Kingstown ,RI

I am writing this review as I have been on the phone waiting for the pharmacy to pick up for over an hour! It’s the Walgreens in Hicksville on south oyster bay Road. They are absolutely horrible for answering the phone and they are so slow when you pick up your medicine. I’m just staying on the phone on speaker in amazement. One large joke…