WalgreensReviews of walgreens.com

I bought eye drops for $22.99, tried to pay with credit card on self checkout. I got an error message, Norma, the store manager swiped and tap my card several times, gave me one receipt. I got a fraud alert from my bank. I called the Walgreens store, I got no resolution. I disputed charges with bank. Shop at Walgreens at your own risk.

On July 5, 2026, I visited Walgreens Store #2778 in Elmont, NY to send a Western Union money transfer. I chose to pay with my debit card. The cashier attempted to process the payment twice, but both attempts were reported as declined. Neither attempt generated an MTCN, and I was told the transactions had failed. The cashier instructed me to submit a new transaction at the kiosk and pay with cash, which I did successfully. A few hours later, I discovered that my bank account had been debited twice for the two supposedly declined card attempts—$150 plus an $8 fee each time, totaling $316. Since both transactions were declined and no MTCN was issued, my account should never have been charged. I immediately contacted Western Union, and I was told the matter would be investigated and that I would receive a follow-up. A month later, I have received no update and no refund. I also contacted Walgreens. After being told to return to speak with a manager, then later being told a manager would call me, I never received any follow-up. My bank initially attempted to dispute the charges, but informed me that Walgreens stated the transactions were processed by Western Union. Walgreens, however, has pointed the responsibility back to Western Union. As a result, Western Union has had my $316 for over a month despite the transactions being declined, and neither company has accepted responsibility or taken meaningful action to resolve the issue. I have exhausted reasonable efforts to resolve this directly and am now filing complaints with the Better Business Bureau, the New York State Department of Financial Services, and posting this review to warn other consumers. Consumers should not have to spend weeks or months trying to recover money from transactions that were never successfully completed. I am simply requesting the prompt return of the $316 that was improperly debited from my account.

Walgreens has been in business since 1901. Now most people would think with all that experience they would know how to run a pharmacy. I assure you that's not the case. On their website they'll show a Rx is ready for pickup and you get there and it is not. Or one of their favorite alternatives is when you get there they say they already show it's been picked up. One review source have them at 1.1/5. Seems high to me. The worst part is they act like they're doing you a favor by filling your prescription. I take something like 30 pills a day but since it's Medicare Part D don't know how much they make on each one or what their margins are but I assure you I'm taking my business elsewhere appreciate it or not. They make the Keystone Cops look organized.

For some reason every one of our meds take overnight to fill. At this moment I sit up at 5am trying to manage excruciating pain and swallowing every antacid under the sun to prevent my stomach from eating itself. My stomach is producing an extreme amount of acid and unfortunately tho my med was called in Sunday evening before 5 I can’t pick it up till after their lunch today, Tuesday. I’d like to say Just send it to another Walgreens more capable we tried that with my husbands meds before and we had to wait 4 days while it was ‘lost’ between the two pharmacies and ultimately made us just wait for our in town lazys to decide to fill it. Absolutely ridiculous

I used to use the pharmacy just because it was close although I quit going into the store a long time ago due to absurdly high prices and the annoying coupon system. The final straw was asking about insulin for my cat. They quoted $398. Publix quoted $60 something and charged $35. I'm out of there for good.

They didnt give me the correct quantity and actually hung up on me,called back to speak to someone else and they were rude as well and flat out lied to me.Both were extremely unprofessional and treated me like crap.Location was in Kahului,HI

I am highly disappointed by the incredibly rude phone service at your Colorado Springs N. Academy and Carefree pharmacy. The representative was impatient, spoke over me, and hung up on me when I complained I couldn't hear her. I was spoken to with an aggressive tone and treated like an inconvenience. This completely unacceptable customer service makes me want to transfer my prescriptions elsewhere. Please train your staff to handle customer calls with basic respect and professionalism.

Whenever I go to my Walgreens there is always a wait. I was told my prescription was ready and it was. The problem arises when they ALLOW people to present a prescription and tie up the driveway thru lane while they wait for the prescription to be filled. This is unacceptable. Why do they permit this? They Walgreens needs to let people know they cannot tie up a line it must be dropped off. I have been waiting for over 15 mins. If I can i will back up and go into the store!!!!!