Product description was accurate
Product description was accurate. Even though the delivery was a little late, I received emails telling me that they would be and why. Customer service was responsive.
By Geno T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
95 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordable Ballast Bags For Surfing And Wakeboarding.
Wake Life (wakelife.co) has 95 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
95 approved reviews, newest moderated first
Product description was accurate. Even though the delivery was a little late, I received emails telling me that they would be and why. Customer service was responsive.
By Geno T.
Great product and great communication!
By John P.
It took longer than expected to receive but the quality was better than I expected. And they are smaller than they look they are able to slide right under the back seat of my 1995 prostar 190 so they take up no room and are unseen!
By Sean C.
Very supportive!
By Dale H.
Good product and nice to have handle on wieght
By Brendan
Purchased an item that was out off stock, was told it would ship in a few weeks. Received my ballast upgrade several months later. Most of the season has came and gone while I waited to receive. I called several times and was given several different ETA’s Ballast upgrade requires parts not sold with bags, not mentioned any where but it is labeled as an exact fit? Not quite, your gonna need to do some plumbing.
By Darren C.
Response from Wake Life· Sep 25, 2023
Hi Darren! You ordered from us on 7/7, and your order was shipped out on 7/19, well within our stated shipping times of 5 to 10 business days. We apologize if this was not within your timeframe, but we did communicate this to you, and it’s also stated on our website. We also are not sure what you mean by “ballast upgrades requires parts not sold”. Please feel free to reach out to us to discuss in more detail- [email protected] Thanks! Wake Life
Great customer service and timely responses to questions.
By Kasey W.
Great customer service and great product!
By CARLY M.