Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
I like the ASAP feature so I can always get my dog walked in a pinch. The report card tells me all about his walk which is nice too.
By LabLover
Response from Wag!· Dec 5, 2018
Hi LabLover, Thank you for your lovely review! Glad you like the features on the app.
I am more than happy with our walker. She is amazing and provides not only excellent care but a nice report of her time with our dog. The communication from Wag is very good. I know the more established the company becomes, the more streamlined the app and communication will become. Wag has a very good future and I am happy to be part of the clientele.
By Danielle
Response from Wag!· Dec 5, 2018
Hi Danielle, Thank you for your review! We're excited to have you and your fur baby on the app.
Wag does a great job of managing the service. But like any "gig-economy" service, the quality depends on the person who shows up. Our walkers have all seemed like decent, caring dog people, but a few have been a bit flakey. Using the service regularly helps, because it allows us to create a list of preferred walkers that do a great job with our little fuzz ball.
By Curt
Response from Wag!· Dec 5, 2018
Hi Curt, Thanks for your review! We value your thoughts and are glad you've been able to find some preferred walkers.
Terrific service! Walkers are great! App is very easy to use and customer service is very prompt and customer focused
By Dulce
Response from Wag!· Dec 5, 2018
Hi Dulce, Thanks for your review! We're happy to hear your positive feedback.
The times I have had to call is to discuss detailed needs, they scheduled my walks before I approved the walker
By Jeanette
Response from Wag!· Dec 5, 2018
Hi Jeanette, Thank you for reaching out regarding your experience. We would be happy to add a note on your account to only be approved with your past preferred walkers. If you would like to add this setting please feel free to email us at [email protected].
WAG has been very responsive, and their employees have taken great care of my pet. Woof, woof; very satisfied!
By Tara
Response from Wag!· Dec 5, 2018
Hi Tara, Thank you for your lovely review! We are glad to hear that you are enjoying the service and are happy to help take care of your pup.
I'm a single doggie parent so it's really nice to have someone who can stop by and take care of my puppy if I'm working late. Wag makes it super easy to do that. All the doggie walkers have been super nice and very communicative. I've been recommending this app to everyone I know!
By Vivie
Response from Wag!· Dec 5, 2018
Hi Vivie, Thank you for your review! We are glad to be of assistance in helping to take care of your fur baby.
I have yet to have a bad experience with Wag!
By Michelle
Response from Wag!· Dec 5, 2018
Hi Michelle! Thank you for the kind review. We are glad to hear that you are enjoying the service.
