Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
All of our walkers have ensured our pups are taken care of and catered to them in the event of bad weather. I've had to book a few last minute walks with unexpected schedule changes and I've never had an issue getting a walker to the house. I appreciate the updates and the feedback from the walkers.
By Kayla
Response from Wag!· Dec 5, 2018
Hi Kayla, Thank you for the kind review. We are so glad to hear that you are enjoying the service and updates.
Customer service has been very responsive when needed. Number of walkers available in the area is large and I generally am able to schedule a walk at short notice with little difficulty.
By Kate
Response from Wag!· Dec 5, 2018
Hi Kate, Thanks for the review! We are glad to be of assistance.
Love Wag! My dog loves our regular walker. This service is perfect for the busy on the go dog Mom who sometimes needs to schedule potty breaks in a rush.
By Monica
Response from Wag!· Dec 5, 2018
Hi Monica, Thanks for the kind words! We are glad that you have found a great match with your walker.
It is rare that I ever give any business a rating of “5”. There is always room for improvement for any and everything that any of us do. I have worked in the customer service field for the last 40 years and have always held myself to a very high standard. I can honestly say it had been a very long time since I experienced what I consider exceptional customer service. And then I became a Wag customer. All I can say is...WOW!! Kudos to every Wag walker and customer service representative I’ve had the pleasure of dealing with!! Wag has restored my faith that there are still companies that offer folks the same high levels of customer service that I have always strived to offer my customers in every job I’ve had throughout my working years. The only suggestion I have is to offer discounts for senior citizens and for folks who suddenly find themselves unable to take their precious pets on daily walks due to health issues. Thanks again Wag for a job well done! Judith Proctor
By Judy
Response from Wag!· Dec 5, 2018
Hi Judith, Thank you for the detailed review! We appreciate your feedback and understand how important the customer experience is. It is important to ensure that your needs are taken care of. We also appreciate the feedback. If you have any further suggestions you would like to share please feel free to reach out to our team at [email protected].
The dog walkers have been excellent and are able to handle my sometimes difficult large dog.
By Laurie
Response from Wag!· Dec 5, 2018
Hi Laurie, Thanks for your review and happy to hear that you've had a great experience!
Efficient and professional, Wag! Has been a life saver with my long and unpredictable work hours.
By Amanda
Response from Wag!· Dec 5, 2018
Hi Amanda, Thanks for your review. Glad we can help make life easier as a dog parent!
My pups have yet to meet a walker they don't love! Couldn't be happier with the service and knowing that I have people who care for my pups and get them the exercise they need!
By Jessica T.
Response from Wag!· Dec 5, 2018
Hi Jessica, Thanks for your glowing review! Happy to hear that your pups love our walkers.
Top notch walkers. Very responsive company!
By Jenna
Response from Wag!· Dec 5, 2018
Hi Jenna, Thanks for your review and positive feedback!
