Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Best service ever .... I am so happy I made the right decision for my baby boy & I . My walker is amazing!!!!
By Melissa
Response from Wag!· Dec 11, 2018
Hi Melissa, Thanks for the review. So glad you found us and your favorite walker!
Thank for these best service My Dog love you guys!!!!
By Elizabeth
Response from Wag!· Dec 11, 2018
Hi Elizabeth, Thank you for your glowing review! So happy to hear that your dog loves the service.
Wonderful! My dogs love their walkers!!
By Kathleen
Response from Wag!· Dec 11, 2018
Hi Kathleen, Thank you for your review. Happy to hear that your pups love their walkers!
Wag has been an excellent resource for making sure my pups get walked when I'm not about to be home to do it. Especially living in an apartment I can't just send them outside. The walkers have been amazing and the customer service is great. I love this service!!
By Adrianna
Response from Wag!· Dec 11, 2018
Hi Adrianna, Thank you for your review. We're glad to hear that Wag! has been a lifesaver for you!
Wag! seems to still be going through some growing pains. From my experience they have not quite figured out their workflow. Lack consistency in their communication style. I have been contacted via text and email about the same thing. I have reached out via phone with an inquiry and received a response via email. The app has stopped working for a dog walker pre-walk. Love my dog walker and minus the app dysfunction at times, great service!
By Laura
Response from Wag!· Dec 7, 2018
Hi Laura, Thank you for reaching out regarding your experience! We appreciate the feedback as we continue to work to improve for you. We would love to hear any additional feedback you would like to share. You can contact us directly via our Facebook page direct messenger, or via email at [email protected].
Absolutely love Wag! The walkers are so caring and constantly keep in touch. I always know exactly how the walk went and my puppy is so happy. He has a one or two consistent walkers and he gets super excited to see them. They treat him like their own! I also LOVE the videos and the music that goes with it. It gives us a smile during the day when we can’t be with the puppy. We always know he’s in great hands. Wag! Customer service is also great, very diligent and deal with issues immediately.
By Kyle H.
Response from Wag!· Dec 7, 2018
Hi Kyle, Thank you for the kind words! We are so glad to hear that you are enjoying the service and walkers. We are happy that our service brings a smile to your face and are thankful to help take care of your fur baby.
Inconsistent, a lot of the time they fail to find me a walker for my dog. But, happy with app when they do send one.
By Angela
Response from Wag!· Dec 7, 2018
Hi Angela, Thank you for reaching out regarding your experience. We are continuing to work to expand our team of walkers so we can book you as soon as possible. Can you please direct message us via our Facebook page, or email us at [email protected]? We would like to look into your concerns further.
I appreciate that I can always get a dog walker. Sometimes I do not know my schedule for the day and its great to know that I don't have to book a walk too far in advance. This type of service works well with my schedule. They also have a friendly and helpful customer support team.
By Heather
Response from Wag!· Dec 7, 2018
Hi Heather, Thank you for the lovely review! We are glad to be of assistance and know how important it is to be there for you. We appreciate the kind words.
