Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Very attentive. They really stay on top of things. Double checking about the walks. A time or two A last minute replacement had to be made and the walk was completed within the hour.
By kim
Response from Wag!· Dec 14, 2018
Hi Kim, Thank you for your review. We're happy to hear that you've had a great experience with our service!
Customer service is poorly organized. They use texting is their main way to communicate and then one day I received for different text chats. Their app is not user-friendly. You cannot manage your recurring schedule. You can only manage one walk at a time after a recurring schedule is set up. I needed service but poorly executed.
By Scott
Response from Wag!· Dec 14, 2018
Hi Scott, Thank you for your review. We value your feedback as we continue to improve the experience.
Wag has amazing costumer service and the dog walkers are really great. You can't beat their prices either. 5 stars!
By Lauren
Response from Wag!· Dec 14, 2018
Hi Lauren, Thanks for your review. We're happy to hear that you've had an amazing experience and we look forward to booking more walks with you and your dog!
Yes I would recommend Wag always on time very pleasant the girls walked Max a lot he came back tiered and happy. Thanks
By helena
Response from Wag!· Dec 14, 2018
Hi Helena, Thank you for your review. Glad to hear that you've had a great experience with Wag!
I was out of town and need someone to walk my corgi ( who means the world to me). the walker was on time an gave a full report every day with video. It meant the world to me knowing Baloo had a nice walk every day we were gone.
By lori
Response from Wag!· Dec 14, 2018
Hi Lori, Thank you for your review. We're happy to hear that you were able to check on Baloo through the activity reports while you were out of town!
So far I have been very pleased with WAG. What works really well for me is the convenience of the app, my ability to arrange a walk without much notice. And I feel confident about the integrity of the walkers.
By Rima
Response from Wag!· Dec 14, 2018
Hi Rima, Thanks for your review. We're happy to hear that Wag! has been convenient for you and that you feel confident about the walkers!
WAG has saved me. As a working individual and a law student I don’t know what I would do without this App. My puppy is always well taken care of and tired after her walks. I love the updates I get from the walkers and have never felt uncomfortable when I am not home and they come to walk my puppy. WAG is the best.
By Kelly
Response from Wag!· Dec 14, 2018
Hi Kelly, Thank you for your glowing review! We're glad that we're here for you and your pup!
Have had nothing but great experiences with my WAG walkers, short notice no problem, scheduling options always available, great walk photos Thanks!!!
By Bev Jones C.
Response from Wag!· Dec 15, 2018
Hi Bev, Thank you for your review. We're so happy to hear that you've had such great experiences with Wag!
