Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Good way to keep your pet happy and tired! the cost is not that accessible but it is worth it!
By Jose
Response from Wag!· Dec 14, 2018
Hi Jose, Thank you for your review. We're happy to hear that you've found value in using Wag!
This is a great service and a real help to me
By Kris
Response from Wag!· Dec 14, 2018
Hi Kris, Thank you for your review. We're glad to hear that you enjoy the service!
I have used a WAG Walker five times now and I am very pleased with the service. I do not 100% love the app, it seams to be a little hard to use sometimes, but once I got use to it, it's much better. I guess for me there was a learning curve to the app. However, anytime I have called WAG for assistance, the customer service is great and the representatives have all had a "can do" attitude with me. I have worked with two walkers, both have done a great job! It has been so nice to have someone available to walk her when I cannot, and when I have to be away from the house for a long time. I will continue to use this service for my extremely precious baby girl, Stella!!!
By Julie H.
Response from Wag!· Dec 14, 2018
Hi Julie, Thank you for your thorough review! We're so happy to hear that Wag! is part of your family routine and that you've found a couple of walkers that you like. Your feedback about the app is important to us as we continue to improve the experience.
I use them when needed and I have zero complaints. Every girl I use has been great!
By Rebekah
Response from Wag!· Dec 14, 2018
Hi Rebekah, Thanks for your review. We're so glad to hear that you've had great experiences with the walkers!
Love having this service! Especially after just having a knee procedure, WAG has been a life saver for both me and my pup. All of the walkers I have had have been awesome about communicating and being timely.
By kguh
Response from Wag!· Dec 14, 2018
Hi, Thank you for your review. We're happy to hear that Wag! has been a life saver for you and a pup and we hope for a speedy recovery!
Great service! Great and informative dog walkers! Great customer service!
By Brandy L.
Response from Wag!· Dec 14, 2018
Hi Brandy, Thank you for your review. So happy to hear that you've had a great experience with customer service and the dog walkers!
First walker was unreliable no showing and last minute text that she wouldn't be coming. Calling customer service is a joke. Reps all have poor English and never understood or resolve my issues. Twice i asked to speak with a supervisor and was told I would get a call back that never happened. You charge in I cancel less than 24 hours however your walkers can no-show or text within 30 minutes of schedule walk
By leslie
Response from Wag!· Dec 14, 2018
Hi Leslie, Thank you for your review. We understand your frustration and value your feedback as we continue to improve the experience. If you need further assistance, please email [email protected].
Folks are always professional, always take care of my little girl and will use them more.
By Anne
Response from Wag!· Dec 14, 2018
Hi Anne, Thank you for your review. We're happy to hear that you've had a great experience and we look forward to more walks with your little girl!
