Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
So far my experience has been great. It has been nice to have Wag as an option so I don't have to go home everyday during lunch.
By christina
Response from Wag!· Dec 21, 2018
Hi Christina, Thanks for your review! We're happy to hear that you've had great experiences with Wag! and that we can help take your pup on walks while you're out.
Great App, very responsive when things fall through with walkers and helpful when walkers are in my neighborhood to include me in texts. Love the updates and information I get about my puppy as well.
By Leslie M.
Response from Wag!· Dec 21, 2018
Hi Leslie, Thanks for your review. We're happy to hear that you've had a great experience and enjoy the activity reports!
My walkers have been good with my pets, even one challenging big girl. However, there have been 2 walks cancelled, and a billing concern that I haven’t been able to clear up with customer service. Customer service is what keeps wag from getting 5 stars. The pet experience has been great.
By Sharon
Response from Wag!· Dec 21, 2018
Hi Sharon, Thank you for your review and feedback. Please email [email protected] for additional assistance regarding your experience.
Easy to use and great service.
By Adam
Response from Wag!· Dec 21, 2018
Hi Adam, Thanks for your review! We're happy to hear that you've found Wag! easy to use.
The dog walkers are the best! The app and I don't get along as I would like and the phone customer service is lacking but overall, using WAG has been a pleasure.
By Marilyn
Response from Wag!· Dec 21, 2018
Hi Marilyn, Thank you for your review. We're happy to hear that you've had great experiences with the dog walkers! We appreciate your feedback regarding the app and customer service as we continue to improve the overall experience.
I would recommend it to anyone!! Our doggies met their match and have their usual walker 5 days/ week, 60min or so and they cannot wait to see her every time. Very safe, friendly user, and Wag crew is fast to redoing if you need any answers, changes to be made to your profile or updates. One of the best apps I have downloaded and has been enormously helping us during our busy weekly schedule, Sandra, our usual weekly walker is beyond amazing and once you meet her, you fall in love w her right away and most importantly feel as your babies are in great caring, loving hands. We are very lucky.
By Nov H I.
Response from Wag!· Dec 21, 2018
Hi Nov, Thanks for your review and for recommending us! We're so happy to hear that you've found a preferred walker and that your pups are able to get the attention they need.
App could use more refinement but the service is pretty great. There is a shortage of walkers at time but I'm pleased with the service. My dogs come home tired and happy 100% of the time.
By Suryanshu
Response from Wag!· Dec 21, 2018
Hi Suryanshu, Thank you for your review. We value your feedback as we continue to improve the app experience, but we're happy to hear that you're pleased with the service.
Too expensive
By Soleen
Response from Wag!· Dec 21, 2018
Hi Soleen, Thank you for your review and appreciate your feedback.
