Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
He was a nice young man but I have requested females because my beagle is scared of men. I spent half of the walk time trying to get her to go walk with him. It was not a $14.00 walk, very disappointed.
By Lisa
Response from Wag!· Sep 16, 2019
Hi Lisa, Please don't hesitate to call our Customer Support team at 628-400-4426 at any time to help you with your account and requests.
Wag is a great company. My chocolate Lab 16 month old puppy loves her walks and I trust every single person who has walked her. I highly recommend them.
By Ramona
Response from Wag!· Sep 16, 2019
Hi Ramona, Thanks for the glowing review! We're so happy to hear that your chocolate Lab loves her walks and we can't wait for our next walk with her!
I love wag but have had a few times where waggers have cancelled and it takes 1.5 hours to get another.
By Ruth
Response from Wag!· Sep 16, 2019
Hi Ruth, We understand the cancellations are frustrating as we strive to create the best experience for our pet parents. Thank you for your patience and for being part of the Wag! community!
I’ve had great experiences with Wag. I have the daily walk plan set up, and the walker is responsive, writes great reviews and takes lots of videos during the walk. It’s super convenient, and I’m so happy I was told about them!
By Tiffany
Response from Wag!· Sep 16, 2019
Hi Tiffany, Glad to hear that you have a recurring walk scheduled with us and that you've had a great experience with your walker! Thanks for being part of the Wag! community!
This has been an excellent experience. The walkers are very professional, knowledgeable, experienced and caring. They arrive promptly and WAG communicates if there are any delays. The app is very helpful and useful. Highly recommend this service.
By DJK
Response from Wag!· Sep 16, 2019
Hi DJK, Thanks for the amazing review and for recommending us! Glad to hear that you've had an excellent experience with our service!
Most of the walkers, especially Daija, are fantastic and it helps tremendously to have the dogs walked while I am at work. My only complaint is that I’ve had a couple of walkers that cancel either right before or as much as an hour after the scheduled walk. When I see these walkers pick up the walk I would like the option to reject them and get another walker without having to pay extra.
By Christine
Response from Wag!· Sep 16, 2019
Hi Christine, We're glad you've found some great walkers! We appreciate your feedback regarding the last-minute cancellations and will be sure to pass it along to the appropriate team.
Wag gives me great peace of mind while I am at work. I get up to the minute potty information and a picture of his smile at the end of walk. Thank you Wag!
By Brenda A.
Response from Wag!· Sep 16, 2019
Hi Brenda, That's what we're here for! We're available to help take care of your pup whenever you need us!
Overall happy with the ease of the app and booking last minute walks. Some walkers are definitely better than others.
By Mark
Response from Wag!· Sep 16, 2019
Hi Mark, Thanks for the feedback! We're glad that you've had a good experience overall and look forward to our next walk with your pup!
