Wag!Reviews of wagwalking.com

DO NOT WALK FOR WAG! They are a scam!! They let you walk and earn money then send an email saying you breached your contract and they won’t be paying you what they owe you now and you can no longer walk. They won’t call you or explain why they did what they did just the one email.

So simple, very nice walker, patient and understanding. Dr StarDust loved her walk!

Awful. I had been a loyal excellent walker since July 2019. I had many many repeat customers and people who relied on me to get to their dogs sometimes even the last minute for care. Wag decided to cancel me as a walker with ZERO notice - their reason "your rating of 4.6 was not high enough for our 4.75 standards". I'll say again - ZERO notice. I had at least another ten to fifteen walks lined up through January, now those clients have to not only find a new walker but someone new they don't know coming into their homes over the holidays. This is the WORST service for dog walkers, I do another one as well with no issues. I would not recommend walking or having your dog walked by wag.

Irresponsible, ineffective, incompetent. I am trying to housebreak a very stubborn puppy. I take her out 3 times a day and WAG! is supposed to come 3 times a day. The walks are scheduled weeks in advance. Walkers show up 2-3 hours late on a routine basis. They do not read the instructions not to ring the door past 8. And after calling customer service, even though I am paying for 21 walks a week, they could not even offer to attempt to provide better service the future.

Excelente job...

My wife worked for WAG for several months and was treated extremely poorly. Just as another reviewer here wrote, my wife's account was deactivated because she had a rating of 4.74. And why? That's a great question because WAG doesn't even make it possible to know which owners give poor reviews and gives no weight to the information walkers try to provide about owners who are abusive towards their animals or abusive towards the walkers. They have sent several messages over the past two months saying payment for services is delayed, etc. Seriously? This pathetic excuse for a company is a joke.

What an awful experience. I was a Wag walker and let me tell you that they do not treat or communicate with us (me) very well. First, it took them over a month to activate my account. The app itself is not good at all - you constantly need to refresh to see available walks. Once a reported an owner of the dog for reasons I dont want to disclouse here, the owner gave me a 1 star and Wag kept sending me emails that my account would get deactivated. Please consider another serious company.

I was deactivated by Wag! today by dropping below their 4.75 star rating policy that was implemented Oct 15, 2019. Uber doesn't have that high of a star rating, theirs is 4.5. I was 4.72 on Wag! and about 15 pet owners never rated me. Every 5 star rating counts if you pet parents want to keep your preferred dog walker on the app. I really enjoyed my time on Wag!. I'm really sad that it had to end this way so abruptly. Wag good luck in your sale to Petco, I know this why you are in a push for the high ratings so that you can find a buyer. Good luck with that. You're not going to have enough walkers since you kicked them off the app. The pet parents will get frustrated because there won't be any walkers available, because what you have left are all booked. Alot of Wag customers like how wag is, not sure they're gonna want a big chain owning Wag!. Good luck with it all.