Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Ensure my concerns were addressed and explained in detail what were next steps
By Lamuhamad M.
Response from Wag!· Feb 4, 2026
Thank you for your feedback! We're glad to hear that your concerns were addressed and we’re here to continue to support you with your pet care needs!
Celeste is very responsible and sweet with our English Bulldog who requires alot of attention.
By NORMA R.
Response from Wag!· Feb 4, 2026
Norma, thank you for your wonderful feedback! We're so pleased to hear that Celeste has been taking such good care of your pup. We understand that English Bulldogs often require special care and attention, and it’s great to know that Celeste is providing the attentive care your pup needs for not only their breed but also their own unique personal care needed. We’re delighted to continue to support your pet care needs!
Wag! has won my confidence and trust in hiring dog walkers. Wag! does a great job of creating a platform to successfully communicate between dog walkers and dog owners. From the report cards, to the live gps, it’s easy to keep tabs on my dog. My dog is also happy and looks forward to her weekly walks with Bri!
By Suzanne S.
Response from Wag!· Feb 4, 2026
Thank you for sharing your wonderful feedback, Suzanne! We're thrilled to hear that Wag! has earned your confidence and trust with features like caregiver matching, report cards, and live GPS—making it easy for you to stay connected with your dog's adventures! We're also delighted to hear that your pup enjoys her weekly walks and we look forward to continuing to support you both!
Anastasia was a gem. She took such great care of River and Puss. I highly recommend her services.
By Deidre
Response from Wag!· Jan 27, 2026
Thank you for your glowing feedback! We’re thrilled to hear that Anastasia took such great care of River and Puss. Your high recommendation means a lot, and we’re glad to have her as a part of the Wag! Pet Caregiver community providing excellent service. We look forward to continuing to support you and your pets with great care!
Wonderful way to ensure your dog gets the care they need when you are unable!
By Mary
Response from Wag!· Jan 23, 2026
Thank you for your wonderful feedback, Mary! We’re thrilled to hear that Wag! has been a reliable solution for ensuring your dog gets the care they need. We’re here to support you whenever you need us!
I am very confused how much your fees are. The rates the dog walkers state for their services are much less what the ultimate charge is. I thought purchasing the Premium plan meant you didn’t pay an additional service fee. Can you please explain why I was charged $34.80 for a 1 hr walk this past Saturday. Also, can you tell me your fee for each service. Thank you Elaina
By Appl
Response from Wag!· Jan 23, 2026
Thank you for reaching out, Elaina. We understand how important it is to have clarity on service fees. To assist you further, please connect with our Support team. You can do so via the Wag! app from the Account tab by tapping on Help to initiate the chatbot or through the virtual chat at https://support.wagwalking.com. Provide the chat with the information you did here to be directed to connect with Support. They will be able to provide detailed information regarding your account charges and the Premium plan benefits. We appreciate your patience and look forward to helping resolve your concerns.
It’s such a convenience to be able to have great walkers take your precious dogs out for a walk with a peace of mind. The website is so easy to navigate and the time is super fast to receive available walkers. I’m extremely satisfied with the service. It’s a blessing
By Sharon
Response from Wag!· Jan 23, 2026
Thank you, Sharon, we're delighted to hear that you find Wag! services convenient and dependable, bringing you peace of mind. We’re also thrilled to hear it was easy and quick to book, and we look forward to continuing to support you and your furry family!
Wag is the best! If you have a living pup then you’ll love this service. Zero bad experiences with them
By Jordan B.
Response from Wag!· Jan 22, 2026
Thank you, Jordan, we truly appreciate your kind words and feedback! We're thrilled to hear that you've had such positive experiences with Wag! and that the services are a great fit for you and your pup. We look forward to continuing to support you both!
