Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Customer service isn’t as good as it use to be. They don’t hold their walkers accountable for report cards and pictures which is why I use the service.
By joy M.
Response from Wag!· Mar 18, 2021
Thanks so much for the review, your feedback will be shared with the appropriate team!
Been using wag for years- never had an issue- glad to have them as an option for my pups
By heather M.
Response from Wag!· Mar 17, 2021
Thanks so much for the review!
Great service by fantastic walkers. They are true dog lovers.
By DW
Response from Wag!· Mar 17, 2021
Thanks so much for the review!
The customer service is awful and terrible at listening to criticism or training their employees on proper procedures for their own rules. Not enough walkers (that I know you can’t help, but find some way to inform patrons so they don’t have to wait around and discover no one is coming hours after a walk was booked).
By Jonathan
Response from Wag!· Mar 18, 2021
Thanks so much for the review, your feedback will be shared with the appropriate team.
Nice to have, only game in town, prices very unreasonable, wish Rover wasn’t so difficult to book a walker, Wag is a monopoly and it is what it is
By NA
Response from Wag!· Mar 18, 2021
Hi there, thanks for the review!
Great app. Nice walkers who always are pleased to see my dog.
By Aaron
Response from Wag!· Mar 18, 2021
Thanks so much for the review!
Always have had a good experience with the 30 min walks!
By laura C.
Response from Wag!· Mar 18, 2021
Thanks so much for the review!
Super convenient. Really great service and great walkers overall.
By victoria
Response from Wag!· Mar 18, 2021
Thanks so much for the review!
