Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Wag is such a lifesaver for me and my pup. It is such an easy app to use and I have been so pleased with all of the people that have come to walk my dog. The convenience of the app and the constant communication gives you so much peace of mind.I would totally recommend using this service .
By Erin A.
Response from Wag!· Mar 29, 2021
Wow! Thanks so much for the review, Erin!
I enjoy the app however glitches in walks or prioritizing preferred walkers has been unreliable. Thank you for all you do.
By Rebecca
Response from Wag!· Mar 29, 2021
Hi there, thanks so much for the review. Please send an email to [email protected], we'd like to look into your experiences.
Changing fees without warning and charging my card for weeks after I canceled service is not a good way to keep customers.
By Brian K.
Response from Wag!· Mar 29, 2021
Hi Brian! This does not sound right! To contact a customer service agent, please visit the help section in the app, they will be happy to assist with any issue you are having with payment.
I was looking for a different dog walking service until I found Jordan. Once Jordan came into the picture everything has been great! She is now my top preferred dog walker!
By Ruth B.
Response from Wag!· Mar 29, 2021
Thanks so much for the review!
I gave four stars because the website isn't well done. You can only do certain things through the app, and I don't really want to use the app.
By Kathryn L.
Response from Wag!· Mar 29, 2021
Thanks so much for the review, your feedback will be shared with the appropriate team!
I love WAG! I've booked over 100 walks over the last few years and the experiences have been overall extremely professional and postive.I always recommend WAG to my friends and famly.
By Julia
Response from Wag!· Mar 29, 2021
Thanks so much for the review!
I love using Wag! It has been a great asset for me and my elderly fur baby! My dog walker Danielle is awesome and takes amazing care of my fur baby! I would definitely recommend for all kinds of dogs! This will always be my go to. Easy and user friendly app so booking walks or any other service are very easy to do! My elderly mom also uses wag for her dog too! Check them out! You won’t be disappointed!!
By Candlelynn T.
Response from Wag!· Mar 29, 2021
Thanks so much for the review!
Always have the best experience with the Wag walk crew. Great service always there when you need it!
By Martha
Response from Wag!· Mar 29, 2021
Thanks so much for the review!
