Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Wag customer service is pawsome! They are always there to help sort out any problem with your service and will follow through until a proper solution is achieved. Best service I’ve seen for an management online company
By Julian C.
Response from Wag!· Apr 5, 2021
Wow! Thanks so much for the review, Julian!
I’m very happy with my dog walker and this company provides a lot very good services to make yourself and your pets lives easier
By Hope M.
Response from Wag!· Apr 5, 2021
Thank you so much for the review, Hope! We're glad that we can help out!
They dont take responsibility when their pet caregiver did some mistakes.
By Tim
Response from Wag!· Apr 5, 2021
Hi there, thanks so much for the review. Please send an email to [email protected], we'd like to look into your experiences.
Excellent service when you’re in a new place and don’t have your usual dog walker. App is a bit wonky but once you figure it out, connects you easily to a walker and gives you the information you want to know.
By Suzan
Response from Wag!· Apr 5, 2021
Hi Suzan, thank you so much for leaving a review! We're glad to hear you enjoy our services!
The folks sent to us have all been very kind and helpful! I have cancer and walking my large dog is very difficult but having wag really helps!!!!
By Becky F.
Response from Wag!· Apr 5, 2021
Thank you so much for leaving a review, Becky! We're so glad that we're able to help out with getting your furry family member's steps in!
All the walkers have been very good. I only wish you wouldn’t charge before the walk. Also sometimes there is not one available.
By Melinda N.
Response from Wag!· Apr 5, 2021
Hi Melinda, thank you so much for leaving a review! We're so glad to hear that you've enjoyed the Pet Caregiver's who've walked your pup!
After being a customer for years, I was treated very unfair, I noticed I was being overcharged, I brought it to their attention, what I got as a result was; them canceling the recurring walks and got harassed over $5.00 that, mind you, I didn’t owe them! Unfortunately there’s a whole bunch of inept personnel. The app was changed it frankly it sucks.... telling everyone how bad they’ve become!!!
By Lorena N.
Response from Wag!· Apr 5, 2021
Hi there, thanks so much for the review. Please send an email to [email protected], we'd like to look into your experiences.
Wag is a good and convenient service. The Administrative staff are very conscientious, polite and helpful whenever addressing issues with online scheduling glitches. The dog walkers are very good with my dog and approach him in an energetic and loving way. He looks forward to his walks and has gotten to know some of the walkers. I recommend this service.
By TIFFANY E J.
Response from Wag!· Apr 5, 2021
Thank you Tiffany for your kind review! We're glad to hear that you've been delighted with Wag!
