Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Kai is wonderful with my "baby boy". Mr. Cameron loves his daily walks with him. It is pure joy to watch how happy he is heading out for his walk!
By Rebecca C.
Response from Wag!· Apr 5, 2021
Wow! Thanks so much for the review, Rebecca!
I’ve been very happy with every walker we’ve had. My dog Ella loves her familiar walker’s.
By Ella
Response from Wag!· Apr 5, 2021
Wow! Thanks so much for the review, Ella! We're glad to help out!
Wag's dog walker locked me and another dog walker out of my apartment and cost me $125 to get a locksmith to get me in. Wag deflected any responsibility for damages, citing that the dog walker would need to take responsibility. The dog walker lied and denied she had anything to do with it. Dog walkers have also been consistently signing up and then cancelling last minute, leaving my dog unwalked and me without enough notice to drive home to take care of it myself. I have officially moved on from using this service because it cares about money, not customers. Wag can suck it.
By Disgruntled
Response from Wag!· Apr 5, 2021
Hi there! So sorry that happened to you. This is something we don't like to hear and would like to review your experience. Please send an email to [email protected].
Great service. Wonderful walkers. Our dogs always are treated well, loved and safe! Thanks Wag!
By Hillary R.
Response from Wag!· Apr 5, 2021
Thanks so much for the review!
Scheduling service - I have been extremely pleased with the service I have received from Wag! They are responsive and have good follow through. The walker arranged for me has been excellent and totally trustworthy.
By Mitchell
Response from Wag!· Apr 5, 2021
Thanks so much for the review!
Never the same person coming daily or weekly to walk my dog. Some of the walkers just stood out in the grass and let me dog do their business but did not really take them on a walk for 30 minutes. Walkers would show up late like three hours. I requested a refund for a walker that should up at 2:00 p.m. and I had already taken time off work to come home to take care of my dog. They refused to give me a credit or return my money so with all this going on I found a private person to care for my dog. Best choice I have made for my dog.
By Peggy B.
Response from Wag!· Apr 5, 2021
Hi Peggy, thank you so much for your review! You are able to request for the same Pet Caregiver for your services under, "Past Pet Caregivers" and directly book with one of your favorites! We're sorry to hear about your past experiences and would like to look into this. Please send an email to [email protected]
Love Amanda and Alyssa at Wag. All great experiences! My Bella and Anna love their walk visits.
By Michelle I.
Response from Wag!· Apr 5, 2021
Thanks so much for the review!
I love being able to go to work knowing my pup is well-taken care of!
By Andrea W.
Response from Wag!· Apr 5, 2021
Thanks so much for the review!
