Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
I love the convenience of using Wag. The ability to message with the Walker is a big bonus. I wish for consistency’s sake , there was no additional fee for requesting a repeat Walker.
By rhonda T.
Response from Wag!· May 11, 2021
Hi Rhonda, thank you for the kind review!
Using the Wag app has made both my dog and me incredibly happy. She’s getting the exercise and attention she needs, and I am so happy knowing that she’s being checked on and getting exercise during the day. Each of the dog walkers have been very attentive, kind, and enthusiastic at the same time. Phoebe is one happy puppy. Thank you!
By Jennifer Y.
Response from Wag!· May 11, 2021
Jennifer, we absolutely love hearing this! Thank you for the kind review!
Great people and great service
By Moët
Response from Wag!· May 11, 2021
Thank you so much for the kind review!
Lauren was great! I was worried about leaving my dog for a long trip but she checked in, asked questions, and followed directions really well.
By Amber C.
Response from Wag!· May 10, 2021
Perfect! This is what we love to hear. Thank you for the kind review, Amber!
Amazing job as always! Love using wag!
By Alvin C.
Response from Wag!· May 10, 2021
Hi Alvin, thank you so much for your kind feedback!
A half hour walk is the same price as a half hour of doggie day care where I typically take my dog; and an hour walk is the same as a full day. For me, it doesn’t make a lot of sense to use wag for walking.
By Richard
Response from Wag!· May 10, 2021
Thank you for the review, Richard! We will make sure your feedback is passed along.
Chailee was on time, followed my instructions, sent me photos of our pup on their walk/run, and seems to have genuinely connected with our puppy. I’ve booked her for future walks and you should too!
By Megan C.
Response from Wag!· May 10, 2021
Hi Megan, thank you so much for the review! We're so glad to hear that you were delighted with your Pet Caregiver!
Spent 30 minutes on the phone with customer service. No one could explain the charges on my credit card. Interesting that there is a billing customer service line that cannot answer basic questions about billing....
By Carolyn B.
Response from Wag!· May 10, 2021
Hi Carolyn, thank you for leaving a review. We'd like to take a look into what happened here. Can you please shoot us an email over at [email protected] ?
