Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Kiana was great! She was very helpful, knew how to keep my dogs calm and took care of the details. My dogs were really well taken care of. I will request her again and she was so friendly too! Thank you Kiana!
By Claudia
Response from Wag!· Jul 13, 2021
We appreciate your kind review, thank you, Claudia!
Wag worker was great with our dogs and sent great updates that were appreciated. It did take a couple of hours for someone to accept our request so that was a bit stressful but it all worked out.
By rachel
Response from Wag!· Jul 13, 2021
Hi Rachel, thank you for your kind review! We understand that it can be stressful looking for care for your furry loved ones and hope that we can help again in the future too! Now that you've had a service with your Pet Caregiver, you will be able to reach out to them directly and to request future services with them too - at a set time, flexible time window, or for recurring weekly services. Navigate to the 'Past Caregiver' section to locate your Pet Caregiver for any requests or to chat about availability. We appreciate you choosing Wag!, thank you!
My dog watcher, Jose, was amazing. He sent updates along with pics of my fur baby.
By Sharon E.
Response from Wag!· Jul 13, 2021
Thank you, Sharon, for your kind feedback on your recent service!
Friendly professional dog walker. It was a pleasure using the WAG 🐕🦺 service.
By Annie M.
Response from Wag!· Jul 13, 2021
Hi Annie, thank you for your kind review!
I was very disappointed. Both occasions when I booked a dog walker The time well exceeded what I was told. One I booked a day in advance. I relied on that because I was not home, then I had to scramble to find someone to let the dogs out.
By Nancy Boudreau F.
Response from Wag!· Jul 13, 2021
Thank you for taking the time to provide your honest review. It appears that we might not have been in touch yet regarding your service questions, we would be glad to assist you and we can be reached at [email protected].
Our wag walker took fantastic care of our 4 dogs over 4th of July weekend! We were able to enjoy our family time and not have to worry about our pups being scared of the fireworks! She was perfect!
By Tara
Response from Wag!· Jul 13, 2021
We are so glad to hear this, thank you, Tara! It's so great that your entire family was able to enjoy the holiday - to arrange for any future services with your Pet Caregiver, there's an option to chat from the 'Past Caregiver' section to check on her availability and to book with her directly!
Andy did a great job walking and caring for our dogs. We are so grateful to have the opportunity for our dogs to spend time with Wag walkers, who truly love the animals they care for! I would recommend Andy for any care offered through Wag!
By Erica H.
Response from Wag!· Jul 13, 2021
Hi Erica, thank you for your kind feedback on your service! We're so glad to hear that your Pet Caregiver, Andy, is a family favorite! To book with them again, be sure to check out the 'Past Caregiver' section of the app to add a 'heart' by their information and you can contact them directly for future service requests.
The alerts and report cards were great! It has been a while since I used the app so I was having a hard time watching the videos uploaded by my walker. Otherwise great job!
By Falon S.
Response from Wag!· Jul 13, 2021
Thank you, Falon, for your kind and thorough feedback! As we want to be sure that you can see the videos from your Pet Caregivers, please check first to see if your app needs updating from the Apple Store or Google Play Store (as applicable for your device). If there are no new app updates, please reach out to [email protected] for further assistance. Thank you!
