Difficult & Frustrating
It was very frustrating & difficult not being able to call someone directly & most vets dont know about waggle & lack of trust was a significant barrier/difficulty. I ended up starting a gofundme for molly, which was significantly easier to manage. It was an interesting experience and I don’t think I will be working with waggle ever again. Getting the payment to the back was extremely painful in a long process. It’s just not been program for me.
By Bradley W.
Response from Waggle· Mar 13, 2026
Thanks for sharing your experience. We’re sorry to hear that the process felt frustrating and that it wasn’t the right fit for you and Molly. Because Waggle sends funds directly to veterinary hospitals, there are a few additional steps involved, such as confirming the hospital and receiving an invoice before payments can be issued. These safeguards help ensure that donations are used specifically for a pet’s medical care and help protect both donors and the animals the funds are meant to help. We understand that some veterinary teams may not be familiar with Waggle at first, and we’re always happy to speak with clinics to explain how the process works and answer any questions they may have. We truly appreciate your feedback about the experience, as it helps us continue improving the platform. We’re glad you were able to raise support for Molly and wish you the very best. 🐾