Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
582 reviews
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Found in 2014, Vultr set out with a mission to empower developers and businesses by simplifying infrastructure deployment via its advanced, easy to use, and affordable cloud platform. Now, Vultr has 32 cloud data center locations located worldwide and supports over 1.5m+ customers in 185 countries with over 45m+ instances deployed.Vultr provides frictionless provisioning of public cloud, storage, single-tenant bare metal, cloud GPU, managed databases, managed Kubernetes, and more!It is Vultr's top priority to offer a standardized, highly reliable high performance cloud compute environment in all of the cities we serve.
Vultr (vultr.com) has 582 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
582 approved reviews, newest moderated first
I have used Vultr for a little while now. Their prices are a bit high, but their overall server performance is the best I have used so far. They have many locations to pick from, and everything has gone great so far.
By Travis
Service is good despite the occasional "reboots" due to "hardware issues". Would not put critical services on Vultr but for a cheap & casual VPS they are fine.
By Steve
One of many providers I have a VPS with. Prices are decent and service has been reliable. Haven't had to use their support so can't comment on that but server has been up since I first purchased and deployed it.
By Peter D.
Super slow/laggy, especially for a supposed SSD. Very expensive at $25/month for their cheapest option (10x the bait and switch adverts, and more than double the price of competitors. Customer service is non responsive after asking for a refund. They refuse to take calls. All around, a terrible company. Stay far away!
By Blake
Support is slow and sometimes you feel trouble with their policies.
By Himanshu Dhiraj M.
Not the cheapest option on the market, but never had any issues with them. Everything went smoothly and completely automated.
By George P.
hi, changed to vultr 2 weeks agoe with 3 locations and its realy blazing fast. i only pay what i use and can't understand others here give 1 star - realy there should be more communication between people write bad reviews. i got my problem with exobyte and showed all what happens in chat screens. last 2 weeks was testing dediserve, aws, layerstack (actualy also very fast but only in asia), z.com, hosteurope, strato, 1and1, vpsserver.com and ovh all server located in singapore and my result was with extrem performance to all of them vultr. linod was my 2nd choice but there backend was not that modern simplyfied.
By Reischl C.
My 3 vps for websites worked just fine for 6 months. Though, their support is a simply bad - too long to reply and lots of canned messages. When I had some not standard question they took a week to solve the problem. Now I moved and don't feel any sorry.
By jex1
