VultrReviews of vultr.com

Tried to rent GPUs, they told me I need to deposit, so I deposited $1000. Then they told me I still can't rent GPUs and I need to wait 60 days. Additionally, I can not even spend on regular compute except for a few $5/month nodes! So now they have my money and won't allow me to spend it on any services. Update: After continually demanding Vultr allow the deposit to at least be spent on non-GPU compute, they agreed to increase the account limits. While I still have no access to GPUs which was the purpose of the deposit, the funds are now at least spendable on other services.

I was quite satisfied with Vultr's CPU instances for a long time, but the recently released GPU instance has been almost unusable to the point that it could even be considered a scam. I couldn’t perform any meaningful tasks with it and eventually couldn’t use the GPU instance at all. I requested a refund, but it was denied.

I have been using your Tokyo service since 2015. In general, the service provided what I needed and the supports were all together good. However, the problem I have been running into most often is the speed. Its speed sometimes fast, but other times it's just unbearably slow! When it happens, the MTR reports show that out of Tokyo the routes are having a lot of packets loss. It seems your network routings are not always stable!

Llevo usando vultr 2 meses, rento un VPS Intel en México, y hasta el momento solo he tenido 1 caída menor a 6 minutos. El soporte atiende bastante rápido, ayuda en varías cosas relacionadas con su hosting, pero hablando por parte de dudas por ejemplo en linux no suelen ayudar bastante. También si recibes un ataque DDOS superior a unos 5 Gbps te desconectan el VPS y puede durar hasta 30 minutos en que la vuelvan a conectar. Por esas 2 situaciones es que le pongo 4 estrellas. Fuera de ahí el hosting es bueno y barato si hablamos de ubicaciones exóticas como México o Chile, costando la dirección IP solo 2 dolares. El hosting es recomendable pero solo si buscas algo en especifico, si no es así les recomendaría buscar otras opciones más baratas. PD 2: He tenido algunas intermitencias mayores en los 3 meses que llevo hosteando y dichas intermitencias no me fueron remuneradas.

Better than others company in the market, but still nothing amazing.

I have enjoyed a great service with Vultr since 2016. No issues, everything has been great. A couple of days ago I submitted my very first support ticket regarding their DNS service. I just wanted the serial corrected (it was showing as 0) on one of my zones. That’s all. I spelled out the problem very clearly. I had to educate the technician that picked up the issue that I was using Vultr DNS, not my own (upon them telling me it was my problem). Why I had to do this I have no idea. A quick lookup on the domain would have shown that information, or maybe they could have viewed the domain on IntoDNS.com, using the link I provided in my opening post. My issue was never resolved, with various technicians telling me ‘everything is fine or if you want to update the serial, deploy your own DNS servers.' I'm not sure what is so hard about updating the serial on a zone file. Perhaps if they were a little more transparent with me on the why, or just looked into the problem instead of trying to close the ticket as quickly as possible, I might be a little more understanding. I’ll remain with Vultr, but I’ll never ask for technical support again.

I made an account but they blocked my CB thereby I can't use the service. I sent a mail to the service client and they replied me to use PayPal (which works even less).

Service is good despite the occasional "reboots" due to "hardware issues". Would not put critical services on Vultr but for a cheap & casual VPS they are fine.