vtrips.comReviews of vtrips.com

Misrepresented property in Rockport, TX. The website pics showed 2 recliners in the living room. My wife and I sleep in recliners so that was the main selling point for us. We got there and none of the pics were the same. There were no recliners and only one sort of reclining chair that was defective. We immediately called management and reported the above and have yet to get a reply (this is 3 days later now). Everything else was fine but this is a deal breaker for us. Will not ever return.

Vtrips is not an organization that I will return to. While they were prompt to fix a couple of issues ( the maintenance man was great) there was nothing personal and warm about the company. I have rented the same property, same time period, in St. Augustine, FL for the past 2 years. When I called them to inquire about renting again next year, 2025, I was told it was already rented! No consideration or first right of refusal was even asked. When I asked them why we weren't informed or asked if we would be interested again in renting, all that was said was sorry, it's booked. No customer service for returning customers. It's all about greed and who can get the most money. Very disappointed with Vtrips. Beware of using them.