I bought 3 of 2-door freezers in …
I bought 3 of 2-door freezers in September, 2017. 2 of them are working good, but 1 has never been good. The temperature has been over 10F, no matter how I tried to make adjustments. I had my own technician to call the company trying to get hold of their service department several times, but never get any answer. The service of this company are bad.
By patrick
Response from Vortex Refrigeration· Mar 1, 2019
The dealer that sold him these pieces dropped the ball. Techs from Vortex corporate were sent to the customer's location and repaired the freezer. This was a few months ago and there have been no problems since. It is unfortunate that the customer did not keep his promise to come back on Trustpilot and update his original review.