Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
488 reviews
VortexHaus USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You're here to see if this is real. Fair. Here's the scoreboard: 37,236 units shipped, 4.8★ on Trustpilot, and most of these reviews are from people who were skeptical first too. What makes us different: small tool, serious power, runs on the Makita, Milwaukee, and DeWalt batteries you already own. We're a US & UK based team that obsesses over quality — every unit is vetted and QC'd before it ships. Backed by a 90-Day One-Pull Test Drive and a support team (Diane, Marielle, Kerbie) that actually fixes things fast. Read a few reviews below and you'll see the pattern.
VortexHaus US (vortexhaus.com) has 488 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 433 reviews with 5 stars · Clear filters
I got their Turbo Jet V3 this weekend and it has been amazing! We are doing a lot of home improvements and gardening, which means we make quite a mess. But I used the blower and was able to clear everything incredibly fast!! It produces an incredible amount of wind and is so lightweight and easy to use! Love it!!
By Alexander L.
Customer service was great! Marielle was so responsive and followed up promptly. Thank you!
By Michael L.
I bought 2 blowers. They really do work great. One blower broke all the fan blades off BUT!!! All I had to do was send a message and BAM!!! They sent a new replacement that works perfect. Really reliable customer service from people, not a machine.
By Al J.
Customer service representative Was great, responded to my issue very promptly and rectified it
By Alistair F.
“Diane and Kerbie were quick and helpful. Resolved my issues and replaced faulty components swiftly - Thanks!”
By Anon
Best customer service I’ve come across. I needed help placing an order and Diane was more than helpful. She had a solution for my questions and responded right away, everytime.
By Daniel V.
We've been using the Vortex Haus blower for leaves and cleaning up our outdoor spaces and we love it! It works with my DeWalt battery which is awesome, no need to buy extra batteries. It's super light and small but still really powerful. We even used it to clean our gutters from the roof and it was so easy to handle up there. Honestly such a handy tool to have around!
By Marie-Pier L.
I love how light weight and easy to use this is! It makes yard clean up that much easier using this handheld, highpowered blower! I was worried with how small it was it wouldn't blow as well but I think it blows better than my old big, heavy leaf blower! I think I'll get my dad one for fathers day!
By Kaitlyn K.
