Reliable and Efficient
Reliable and Efficient
By hugh C.
Response from Vonage for Home | United States· Aug 19, 2025
Thank you very much Hugh! -The Vonage Team
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
128 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vonage's VoIP home phone service uses your Internet connection to make and receive calls. And with our great features, you can take your Vonage home phone number with you on your smartphone.
Vonage for Home | United States (vonageforhome.com) has 128 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
128 approved reviews, newest moderated first
Reliable and Efficient
By hugh C.
Response from Vonage for Home | United States· Aug 19, 2025
Thank you very much Hugh! -The Vonage Team
obsolute garbage service. Do not get this service it almost bancrupted my practice.
By JONJON
I was one of the first customers and when they reached 300,000 customers my bill went down! It has stayed at a reasonable rate for over 20 years. You need a backup in case you lose your internet, but overall it's great and I'll stick with it.
By Guido T.
Response from Vonage for Home | United States· Aug 5, 2025
Thank you very much, we really appreciate your wonderful review! -The Vonage Team
Vonage Supply exceeds my demand & is the existing ideal VoIP Service Provider in the communications market!
By Andrew Hx N.
Response from Vonage for Home | United States· Aug 5, 2025
Thanks Andrew, we truly appreciate and value your opinion. We’re glad to hear that you’re happy with our service! -The Vonage Team
Easy to set up. Website easy for an "oldie". Never had any problems and great value for money.
By Sarah D.
Response from Vonage for Home | United States· Aug 5, 2025
Thank you so much Sarah, it’s wonderful to hear that you are enjoying your Vonage service! -The Vonage Team
I have used Vonage for 20 years in the UK and USA. All companies have issues especially when providing a service but they always fixed any issue I had. You can connect the phone to any WIFI outlet in the US so it is like taking the home phone with you. You can add your cell phone so the landline forwards the connection to your cellphone if you are out and about.
By Mark
Response from Vonage for Home | United States· Aug 5, 2025
Thank you so much Mark! We really appreciate you, and love your wonderful review! -The Vonage Team
BEWARE: Vonage raises rates to the point that I suddenly found myself paying $41 per month instead of the $9.99 rate on the website. They stopped sending monthly account statements in 2018 so they could hide their rate increases. I have been a loyal customer for 22 years, but their refusal to refund the overcharges drove me to cancel my account. Note: After I posted this, Vonage contacted me through Trust Pilot demanding personal information. They appear to me to be trying to get negative reviews removed. This would inflate their score. Beware!
By DP
Response from Vonage for Home | United States· Aug 5, 2025
We're sorry to hear about your experience, please reply to our request for more information so that we can locate your account and investigate the matter. -The Vonage Team
My experience with Vonage has brought me great comfort of having a landline service in my home
By Shirley B.
Response from Vonage for Home | United States· Jun 25, 2025
Thanks for taking the time to write a review, Shirley. Hearing that we've made you happy gives us a warm feeling inside! -The Vonage Team