VNYLReviews of vnyl.org

AWFUL. They take your money and don't deliver products, but when you call them out on it they say they dont offer refunds. AVOID AT ALL COSTS. Also you cant cancel your subscription without reaching out via email, that should have been the first red flag.

Albums received were odd and nothing I play more than once. 2nd mailing showed up damaged with only 1 record in it but 3 were ordered. I immediately reached out and sent pictures and I'm told when you order next month and pay for shipping separately we will send you the 2 missing records. I paid and expect to receive these records asap. Several messages later I cancelled my subscription. No refund, no records. It's a scam. Steer clear.

Don't subscribe. It's expensive and takes forever to get your order unless you choose expedited shipping. It's all underground artists. If this is what you want then okay. However they give you a very limited selection of artists you have never heard of. They have a one page website and tell you to use spotify to tailor interests, but I never got that.

Don't do it. Instead, go to the record store and ask them to pick out 3 for you. Why? 1. Shipping cost are a hidden additional charge and doubled my monthly costs for the subscription. 2. Record cases had folds in them from being dropped. 3. 'Curated' record choices felt like 3 demos they were trying to get rid of and didn't match my profile that I spent hours filling out. 4. Customer service points you to FAQ's and Terms of Service like I was supposed to expect these things.

I have made 5 monthly payments and have only received 2 records. I tried to call them to cancel my membership but they don't answer the call. I have left multiple messages and have never received a call back. I would avoid them at all costs, they are a bunch of scum.

This is the absolute worst company, with the worst company policies I have ever had to deal with. I was gifted a 3 month subscription by my husband December 2021. He paid once for the gift certificate where I then redeemed on my own account. I had to add my credit card upon creating the account even though he technically paid for it. I ended up receiving my 3 months worth of records (never on time, but that's not the worst of it). I have very specific things linked to my credit card, so I don't check my statements as much as I probably should, but come to find out they had been charging me monthly AFTER my 3 months was up, resulting in over $200 worth of charges (and mind you I work for a subscription business so I made sure to check my account at the end of my 3 months to make sure it didn't auto-renew). I initially emailed their hello@vnyl address with subject line "Account Billing Question" so that I could get a refund + cancel and I got 0 responses over a 2 month period. I then emailed the same address with the subject line "Choose My Vibe Question" and I got an immediate response because of course they want your money. The representative was nice so I'll give her that, but the only thing they would do was literally give me store credit to use in their crappy shop, so still wasting and taking my money. This isn't the end of it. Come December 2022, my husband was charged for a monthly subscription. He literally doesn't even have an account with a card on file (probably checked out as a guest) and he only found out by seeing it on his credit card statement, still no confirmation receipt. It's just absolutely ridiculous that they are still a functioning business (and one that could have been really great). Don't even give them your time.

Read the reviews and believe them. I gave VNYL.org a try. I gave them my card info for the subscription. They sent me my 1st month's 3 records. One was actually interesting being a band I never heard of and was okay, another was a live ep that sells new for $9.99 and the last was trash that I doubt anybody with ears could enjoy. I didn't want to keep the sub, so I contacted them to cancel. They told me I was canceled so I thought that was that. A couple of months down the road, I saw a monthly charge so I contacted them again. I was told I was cancelled and could use the money they took in their "store" or a few months of subscription. As time progressed, they kept taking money from my card and wouldn't give it back, only saying "it's a subscription service" and "feel free to use your credit in the store for other records". By the time I was able to finally get them to stop charging my card, they had taken over $400. I told them I'd use it in the store. Then I went to look at their store, it is full of absolute crap. I checked back every once in a while, never ordering anything, until one day there was 3 different David Bowie albums available, so I ordered them and had to give them a card to pay for shipping (that scared me to do so). After a couple of months, I had not received the records yet. I spoke to them and they told me it was just a shipping delay (another lie). I was told there were only 2 of the 3 available now and they would be shipped out immediately. They took the credit out of my account for them. When the pink box arrived, I was actually happy to finally get something I might enjoy from them. I opened it, and there was only one of the two records in there. I contacted them and received no help at all, so there was $35ish in credit just stolen, AGAIN. Over the last few months, I've been trying to use up the credit on anything I or a friend might enjoy in the least. I ordered one record a couple of months ago and their system charged me for 2 of the same records as soon as I checked out. I contacted them to let them know immediately, and they did remove one. I found another record a friend might like last week and ordered it. It was late night online Christmas shopping, so I didn't pay enough attention. Their system automatically charged my for 2 and sent both. I didn't realize until I opened the pink box yesterday. This company is made up of pure scum from top to bottom. The model is a scam and anybody working there is a true scammer. Anybody with the slightest bit of morality would quit and never admit they worked there. Again, READ THE REVIEWS AND BELIEVE THEM.

They've been taking my money every month for almost 2 years and I have only recieved 2 albums. I still haven't figured out how to cancel. This company is a complete SCAM!!!