Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vliny Labs is listed under Salons & Clinics.
Vliny Labs (vliny-labs.com) has 25 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 14 reviews with 1 star · Clear filters
Still waiting for mine to arrive. Ordered 3rd May, have been told it will arrive on two different sets of dates. Have sent 2 emails asking for a refund. Dreadful company, shouldn't be able to operate as they don't respond to any contact and they took my money when the order was placed.
By Valerie D.
I ordered more than 6 weeks ago and still not arrived Why on earth you advertise on Instagram then take the money and can’t deliver I had lots of orders arrived from Amazon and others , só COVID 19 is not an excuse It seems the minimum to put one star , but you should be minus star
By Dr May G.
Load of rubbish - exactly the same experience as previous review. Took a month to finally arrive despite emails telling me it was on the way. Finally arrived on 28th May (ordered 4 weeks ago) I've used it three days running and it is drying out already. No way is it going to last 15 days. Don't waste your money..
By Christine W.
Absolutely appalling company. My order has taken nearly a month to arrive with no feedback from the company until I started chasing an update. I asked them to cancel my order 10 days ago and provide me with a full refund which they refused to as they said it has already been despatched which I think was a lie as I did not receive my order until 10 days later. The tracking was a complete waste of time, first it said that my order would arrive between the 18th and 23rd May and then between the 23rd and 2nd June it finally arrived on the 28th. Please think twice before ordering from this company. YOU CAN GET MUCH CHEAPER ALTERNATIVES ON EBAY OR AMAZON. I wish I'd looked their first.
By June H.
It has taken me 5 weeks and a lot of emails and pestering to get my products, DO NOT order from these people, I believe they are linked in some way to thankseven.com as well, they have no return address and do not offer refunds, I payed by visa so I contacted my bank to deal with it , so I was lucky to get a refund from my bank otherwise I would of been out of pocket. NEVER click on anything through facebook.
By Michelle H.
Please please do not use this company. They have terrible customer service. I have never recieved this item and they are refusing to refund me!
By Welsh E.
Response from Vliny Labs· Aug 27, 2020
Hi Welsh, We apologize for the delay, I have checked the details of your item and its tracking shows that the parcel has already delivered on the given address. If you would like to discuss more our policy and circumstances with us please contact us via email on [email protected] Team VLINY
