easy fast service great operation
easy fast service great operation
By ROY K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
389 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Provide a sense of privacy and security with our one-of-a-kind commercial quality privacy indicator locks - perfect for public restrooms in busy places.Our locks are purchased by different organizations in USA and CanadaAirports, Architects, Churches, Facility Locksmiths, Fitness Clubs, Hardware specialists, Hospitals, Hotels and Resorts, Nursing Homes, Real Estate Developers, Residential communities, Restaurants, Retail Chains, Universities, Wholesale distributors
Vizilok (vizilok.com) has 389 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
389 approved reviews, newest moderated first
easy fast service great operation
By ROY K.
Great customer service, responsive and helpful!
By Linzie L.
excellent lead time and products
By KENYA M.
Response from Vizilok· Aug 15, 2019
Thank you, Kenya ,for your kind words.
Unique product, in development, Had problem with the first unit (indicator disc became disconnected and didn't correctly indicate the occupancy status), but it was replaced without question, and the replacement unit is working fine. It's great to deal with a company dedicated to making things right.
By Charles O.
Response from Vizilok· Aug 14, 2019
Thank you, Charles, for your feedback. It is a pleasure to deal with customers like you.
poor quality locks, over priced,same mechanism as a home owner Schlage lock, we perched 4 locks then one broke, order another to keep the same locks on all four door it was broke rite out of the box (set screew striped) went to Kamco and got what we needed ( better quality locks )
By stanley H.
Response from Vizilok· Aug 13, 2019
Dear Stanley, thank you for your honest review. We feel sorry for your frustration. I have to admit that we do have some human-introduced defects. Things happen, but we have 12 months free replacement warranty. We added a couple of new lines to our catalog to accommodate the heavy-duty trafficked facilities and ADA compliant line for the one-touch opening. Our locks are used in different locations around the USA and Canada. Camco is buying the indicator locks from us because we are the only company who design, manufacture and sell Vizilok all-in-one indicator locks.
This is universally liked by my office, simplifying that awkward moment at the bathroom door...
By Boss
Response from Vizilok· Aug 13, 2019
Thank you very much for your review. We appreciate your feedback.
Excellent service. Easy to order
By Tim C.
Response from Vizilok· Aug 12, 2019
Thank you, very much for your feedback. We appreciate your business and will be happy to have you as our customer in the future.
We have 2 of the commercial grade indicator locks. They are on 2 individual bathroom stalls that get used constantly though out the day on a construction site. Good quality and sturdy. I was disappointed that after only 4 months a piece inside one of the handles broke and stopped working (we had to disassemble and remove the indicator in order for it to lock). However, after contacting Vizlok they responded promptly by sending out a new one to replace it.
By Rochelle
Response from Vizilok· Aug 5, 2019
Thank you very much for your review. We constantly working on improving the design and quality of our viziloks. We strive to see our indicator locks on all single restrooms' doors in every state :)