the warranty is only 6 months
the warranty is only 6 months. however they fixed my lock in 2 days for free
By Joseph R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
389 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Provide a sense of privacy and security with our one-of-a-kind commercial quality privacy indicator locks - perfect for public restrooms in busy places.Our locks are purchased by different organizations in USA and CanadaAirports, Architects, Churches, Facility Locksmiths, Fitness Clubs, Hardware specialists, Hospitals, Hotels and Resorts, Nursing Homes, Real Estate Developers, Residential communities, Restaurants, Retail Chains, Universities, Wholesale distributors
Vizilok (vizilok.com) has 389 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
389 approved reviews, newest moderated first
the warranty is only 6 months. however they fixed my lock in 2 days for free
By Joseph R.
I have 4 already and just ordered two more. we are a small Office Building and these lock satisfy ADA requirements and work perfectly.
By Peter P.
My shipment was sent to the wrong address despite having the correct ship-to address clearly entered into order and printed on confirmation email. Now I have to pay for shipping twice.
By T K.
Knobs work fine but don't last too long in a high use environment
By Bernard H.
Fast and Convenient
By John S.
Response from Vizilok· Sep 16, 2021
Thank you, John! Have a great day!
Great follow through even though I was failing to give the proper info they asked for to be able to get me the correct parts I needed. Thank you
By Alicia P.
Response from Vizilok· Sep 16, 2021
Thank you, Alicia, for your feedback! We appreciate it so much!
Great company to work with website is very easy to use and good prices
By Michael B.
Response from Vizilok· Sep 3, 2021
Michael, your words and feedback are so valuable to us! Thank you!
great product easy to install and they ship quick
By LINDA M.
Response from Vizilok· Sep 3, 2021
Hi, Linda! Thank you so much for your feedback!