Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
339 reviews
Vivtone Hearing AidsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vivtone Hearing Aids is a company that specializes in providing high-quality over-the-counter (OTC) hearing aids at affordable prices to customers in the United States. --- Our goal is to make hearing aids accessible to anyone who needs them, regardless of their financial situation. --- We believe that everyone should have the opportunity to enjoy the benefits of improved hearing, and we strive to provide our customers with the best products and services possible.
Vivtone Hearing Aids (vivtone.com) has 339 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
339 approved reviews, newest moderated first
Just in case you forgot, they have an outstanding customer service group. I had some trouble with one of the ear pieces, they were very responsive and after all was said and done they replaced it. As far as I can tell, it's an excellent product and it works very well for me.
By Jack K.
I purchased these for my mother. She had tried a pair from a different company but they didn’t work as well as these ones. She was very happy with them and they are working well for her."
By Elaine Emberg L.
I paid $5,000 for my hearing aids and have problems hearing. I have been seaching on line for OTC hearing aids and deceided to purchase Vivtone Xpure, and I am so happy I did. I can now hear things I could not hear before, like the TV and my grandkids. Also can hear in large groups. Definately recommend them.
By Maria S.
The units work very well, are reasonably priced and any problems were solved quickly by customer service to my complete satisfaction.
By michael S.
Vivtone Hearing aids were the best choice for my elderly mother, at an affordable price. She has had great success with the pair of Vivtone hearing aids. Comfortable and easy to use. We are beyond happy to have found them before spending thousands. Customer service has also been phenomenal and assists with any questions or concerns we've had. I highly recommend this company and the hearing aids.
By Penny
I have had my Xpure hearing aids for a couple weeks now and my experience has been great. No whistles, battery life is great. The only thing I can express is the app needs some work.
By Craig M.
It makes my hearing so much better. My wife really likes not having to repeat so much to me. The service has been great. I had some problems initially and Cindy was great. She was very helpful and amazingly dependably. I am 85 y/o and had hundreds of people over the years tell they would do things, and it never happened. Everything Cindy told me she would do it was done in a timely manner. I never had to make a second request.
By John Wayne B.
I have only had these hearing aids 2 days but they are working well for me. They are a very good buy for the money!!!
By Arthur T.
