Giving thanks it was a good bike and…
Giving thanks it was a good bike and fast delivery
By jerry T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
243 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VIVI® eBikes for Sale | Best Affordable Electric Bikes for Adults | Vivi offers affordable performance electric bikes and accessories at a great value! Shop vivi electric bike, enjoy your wonderful cycling life!
Vivi Electric Bike (viviebike.com) has 243 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
243 approved reviews, newest moderated first
Giving thanks it was a good bike and fast delivery
By jerry T.
Very fast delivery and customer service was very helpful very pleased with my bikes
By Keith B.
Good bike for the price
By mike L.
The entire process from purchase thru delivery was Excellent...Our 2nd Vivi bike Love 💗 these Bikes
By joseph C.
Great. My bike is working again, the knock offs weren’t working.
By Vanessa H.
I bought two MT26G e bikes; one of which has a defective cadence sensor; which results in "pedal assist" and "pedal boost" not working properly; second bike all works properly. So far, I am not getting any response from Vivibikes to replace defective sensor.
By James G.
Response from Vivi Electric Bike· Apr 9, 2024
Dear Customer: Hello. Thanks for your feedback. We see that you have contacted our after-sales customer service. I will contact customer service to follow up for you. If the technician determines that there is a problem with the sensor, our after-sales customer service will replace it for you free of charge, thank you!
Really like the bike. Assembly was straightforward. I would increase the length of the seat post as it was too short and had to buy new ones on both bikes. Also a key or some mechanism to ‘turn off the bike’ would be good so the battery can be left on the bike if on a rack while in class and not in use. Overall, really like the bike.
By Chad
Easy to work with.
By Thomas M.