Good products, Long Delays
Good products, but almost everything is VERY delayed, sometimes up to a year after they said it would ship, and it's hard to get ahold of customer service. If their ship times were more accurate it would be better
By Rai
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
28 reviews
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viteramen.com is listed under Personal Care.
viteramen.com (viteramen.com) has 28 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
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Good products, but almost everything is VERY delayed, sometimes up to a year after they said it would ship, and it's hard to get ahold of customer service. If their ship times were more accurate it would be better
By Rai
Good product. I've been purchasing for years. But the last 1-2 years it's been unacceptable customer service and wait times. My orders are 5 months late and they don't reply to emails.
By John
Lacking customer service and long lead times for orders. They have good products but seems they are having some issues as I waited 3 weeks for my order to even ship and then the Fly By Jing Sichuan Chili Crisp had a 2 month expiration date from when I received it which is disappointing because this is something that I would normally keep in the frig as a condiment for about a year after opening. I emailed them and got no response. Anyway, good products but rather expensive and it seems they are having growing pains. Hope they work it all out or I doubt they will survive.
By Karen G.