Scam 100% they don’t honor their…
Scam 100% they don’t honor their discount offers- you can’t get ahold of them. They don’t return emails, they have no phone number. Total rip off and they are super slow in shipping.
By Wendy L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
252 reviews
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Pure Essential Oils For Healthy Living
Vitality Extracts Essential Oils (vitalityextracts.com) has 252 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
252 approved reviews, newest moderated first
Scam 100% they don’t honor their discount offers- you can’t get ahold of them. They don’t return emails, they have no phone number. Total rip off and they are super slow in shipping.
By Wendy L.
The company is a scam i ordered products and cannot get any answers as to why I haven't received my order got a text message from USPS with tracking # that does not exist the order was refused in the usps office in Charlotte,NC. USPS is asking me to send them $3.00 because they claim my address is incorrect. This is bull crap
By Donna O.
9/6/22 I placed an order on September 6th of 22. I received a notice that my order has shipped on 9/16/22. It said allow Ups 3 days before I can track. On 9/19/22, UPS has not received the order. It says to allow 5 to 7 Days delivery. This is way too slow for me. This is my last order for sure. I should have read the reviews first. I could have saved myself some aggravation.
By Marlene
Very unhappy as I’ve been waiting for my order for 3 and a half weeks. It took them 30 seconds to take my money but still no products! Deb Terry
By Deborah T.
I bought the Angel of Rose roll on oil. When I received oil, they were leaking all over. Within a minute of application the smell is gone. Don't buy from this company. They will only give a credit for returns.
By Tiffany
I bought their Helichrysum for one reason, to get rid of purple bruise areas significantly quicker than the two weeks it normally takes. After one week, I can tell that it's had no effect at all.
By Malcolm R.
Very disappointed in Vitality Extracts customer service. Countless times I place an order, only to receive a sale notice, coupon or discount code the next day for what I just ordered. Finally was fed up and asked if they would honor the sale this time. They would not. Taking all my business to Edens Garden. They have great oils, prices, outstanding customer service, quick and FREE shipping.
By Her H.
I have placed my order on April 24, 2022, paid $94.90, and I never received. I sent more than 5 mail, but Non-existent customer service. It's theft.
By Moneyron R.