VitalhorseReviews of vitalhorse.co

Response from Vitalhorse· Sep 12, 2026

We’re truly sorry to hear about your experience and the condition in which your order arrived. We’d be more than happy to look into this and assist with the replacement. Please email us at [email protected] with your order details, or provide us with additional information here so we can locate your order and follow up on this for you. We’ll make sure this is properly looked into and resolved.

Response from Vitalhorse· Sep 4, 2026

Hi Norris, thank you for sharing your experience with our team. We are happy that we were able to help! Don't hesitate to reach out if you have any other questions. - The VitalHorse Team

Response from Vitalhorse· Aug 23, 2026

Hi Ken, thank you so much for taking the time to share this! We're happy to hear Kathy took great care of you, she'll be so happy to see this. Making sure you feel supported, not just after purchase but every step of the way, is exactly what we aim for. Welcome to the Vital Horse family, and please don't hesitate to reach out anytime you have questions. We're always here!

Response from Vitalhorse· Aug 23, 2026

Heather, this made us smile! There's something special about winning over the cautious ones, if he settled in and relaxed that easily, you know it's the real deal. Thank you for giving him something to look forward to every night, and for taking the time to share it with us! - The VitalHorse Team

Response from Vitalhorse· Aug 23, 2026

Alex, thank you so much for sharing this with us. When a dog who's picky about everything gives the massager two paws up, that's basically the highest compliment there is 😄 Thank you for making it part of her daily routine! - The VitalHorse Team

Response from Vitalhorse· Aug 23, 2026

Hi Miss Jacobs, thank you so much for the kind words, glad our team could get you sorted quickly! If you have any other questions before making a purchase, please don't hesitate to reach out, we're always happy to help however we can! - The VitalHorse Team

Response from Vitalhorse· Aug 23, 2026

Hi Katharina, thank you for sharing this! There's nothing better than watching them melt into a session like that it's honestly our favorite part too. So glad she's loving it, and thanks for taking the time to leave a review! - The VitalHorse Team

Response from Vitalhorse· Aug 23, 2026

Hi Emma, thank you so much for this! Keeping horses comfortable and feeling their best while working is exactly what we set out to do, so it means a lot to hear it's making a real difference for yours. Thanks for taking the time to share! - The VitalHorse Team