STAY AWAY
They charged me $60 for what i could have gotten for $20 at the town clerk birth certificate LIVE AND LEARN - dont use them go to the county clerk in the city you were born and go from there
By Georgette
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
288 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With VitalChek, easily order your government-issued vital records online including birth certificates, marriage records, death records and divorce records.
VitalChek (vitalcheck.com) has 288 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
288 approved reviews, newest moderated first
They charged me $60 for what i could have gotten for $20 at the town clerk birth certificate LIVE AND LEARN - dont use them go to the county clerk in the city you were born and go from there
By Georgette
Vitacheck has a 93% 1 star rating according to trust pilot. It is a consensus with only 2% reported success rate in delivery of documents. Vitalchek defrauded me of $250.
By Lon B.
Ridiculous charge Impossible to contact a human Failed to send my information to the State Told me further information was needed but could not tell me WHAT was needed so I had to reach out to the State to find out that Vital Check did not forward the photo of my ID they are a monopoly and they act like it
By Tom M.
Look carefully before placing order. They have it set to DEFAULT (IN SMALL PRINT) to $19.95, instead of the $1 for mail! And you don't see it until you've already paid! I submitted a request immediately to change shipping but they refused to refund. Really sneaky sucky way to oick your pocket!
By Toni W.
Sent me a short form when they do not state it anywhere or give you an option to chose. Who tf even orders a short form instead of a certificate they could use for everything if it would cost the same anyways. Instead of fixing it they want me to pay and order it all over again. Like if it’s even guaranteed I’ll get a long form this time. Bsbsbsbs. Support and this website just bs.
By Karen C.
It is a fact website or they just don't care take your fifty and give you the finger
By Sammy
If can give them a "0" review I would. I paid a lot to get my certificate, and it's been 3 months and still trying to get it. Email after email, promises after promises...The state should really look into this company and not recommend them. I will be disputing this and calling the BBB.
By Nancy
What went wrong? EVERTHING!! So far I've had to notarize the same sworn statement FOUR times!!! They keep kicking it back with ZERO EXPLANATION OF THE TF THEY WANT. And now I'm on hold again going on ONE HOUR to try to get an answer but now that I've read the other reviews I'm not holding my breath and the 150.00 I've already spent was a TOTAL WASTE OF MONEY AND TIME. SCAM SCAM SCAM!!!
By Nan R.