VitalChekReviews of vitalcheck.com

This place doesn't even deserve 1 star, but you have to give it 1 to register. Stay far away from this company, it is a bullshit company, and I agree it borders on "Scam". Go directly to your state vital statistics.

Placed an order for a death certificate. Went online to check status. Website directed me to call 866-203-2777. I spent 45:59 minutes on hold. My call was never answered. Emails were never answered. They took my $15.50 search fee and disappeared with it. Scam company.

Paid their service fee and expedited shipping. Got a noice that said it would take a month to ship. Vitalchek doesn’t respond to emails or calls for my order placed. I was satisfied for my first order. They get 100%, be it as it may, for my second order they get a ZERO. Weigh it out, that’s a 50% rating overall. That’s one star by way of grade point. My advice is to either answer the phone in less than a forty minute waiting period or respond to emails in the same day; the email issue is ongoing for several days now.

I ordered my birth certificate and I have not received it. When I try to call it just says you can't speak to a representative because of a system outage. It has been this way for 3 days. I also have emailed them with no response now my mom will miss her real id appointment and will not be able to use the flight I booked for her for mother's day.

Tried to get a birth certificate. It never arrived. I have been trying for 2 years now to get it! No one responds to requests, and still have not received the birth certificate! How can a Gov. agency use such a company that scams people out of money?

Like many others never received the both certificate On hold with no pick up. I should have read the reviews. Would love to find the owner and set them straight!!!

Trying to get a second, backup copy of my birth certificate. Uploaded required identification and paid the fee - then got an email that further action required, no details. I keep getting these emails, but no reply to mine in return. And called four times several days apart at different times of day, immediately put on hold and held for over an hour each time. I'll be canceling my order (via Amex), and filed a complaint with the Better Business Bureau in the meantime.

Absolutely the worst company I have ever dealt with. I am on my 3rd month of trying to get a refund for an order they cancelled, then cashed my check and now at least 30 emails and multiple calls later (be prepared to wait 1 hour on hold each time even if you try and call at 11pm when you think no one will be calling) I still have nothing. It is the worst experience with a company I can think of and I have dealt with a lot. GO TO YOUR LOCAL state office and get a birth certificate. Best of luck to you.