Great people to work with!!!
The associate I worked with was great when I bought the chair and when I needed service on it, it was exactly the same results.... PERFECT!!!
By Kevin R.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
50 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Vital Care USA, we believe receiving medical equipment should be simple, affordable, and reassuring. We are a family-oriented business based in Iowa, serving customers nationwide with the best in portable oxygen, mobility aids, and home medical equipment from trusted brands like Pride Mobility and more.
Vital Care USA (vitalcareusa.com) has 50 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
50 approved reviews, newest moderated first
The associate I worked with was great when I bought the chair and when I needed service on it, it was exactly the same results.... PERFECT!!!
By Kevin R.
Arrived in a timely manner, packed well as pictured in the ad
By Ann P.
Nurse Velvet is amazing. I had an infusion and a headache to where I would want to sleep but this lady was so wonderful that we talked during the entire 4 hour infusion. She made me more than comfortable. I would give her a 100 star review if I could.
By Connor M.
Great products and great people to work with. Very friendly and my Inogen Rove 6 was the right choice for me and the POC works great. Thank you Vital Care USA
By William V.
Extremely patient and helpful. No constant calls or emails. I would highly recommend this company for customer service and quality of items purchased, expediency of shipment and their honesty.
By Susan D.
you lost my original order,but when i called you immediately fixed the problem & shipped product immediately.product was exactly as described. will definitely use again
By Bill M.
My vita care Pride chair arrived on time. It was easy to assemble and is working great!! Thank you!
By Jennifer D.
Got chair but still had to pay someone. Thanks to you for reimbursement. Hate you had to go through soooo much. You have been a blessing! Thanks again. Patti Pruitt
By Patti P.