Used one time on free trial along with…
Used one time on free trial along with many other programs while trying to find the correct solution. This program was mistakenly left open and charged for 3 months under the name "Site Map Mini". Very difficult to find and customer service has made a clear stance of "no refunds" whether you have ever used their service or not. I believe that warrants a 2 star on trust pilot.
By Dexter
Response from VisualSitemaps· Aug 23, 2023
Hi - Sorry to hear you we didnt solve your needs. To be clear, we refund anyone who has used our service up to 100 pages. That is why we offer an always free version so you can test first before committing. Please feel free to ping us on live chat and we can review your utilization. Canceling our automated renewal subscription is super easy to do any time in your dashboard. And we provide monthly invoices. But yes - essentially you must remember to do cancel it as part of your agreed terms of use - like with all other subscription based SaaS apps.