Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
51 reviews
Arbor HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arbor (rebranded from Habor) is a U.S.-based telehealth company focused exclusively on medically supervised weight loss.We offer structured GLP-1 programs using medications like semaglutide and tirzepatide, prescribed by licensed U.S. clinicians and delivered discreetly to your door. Our programs are designed with a clear beginning, middle, and end – so weight loss doesn’t feel open-ended or dependent on medication forever.
Arbor Health (visitharbor.com) has 51 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
51 approved reviews, newest moderated first
I initially received a welcome text from John, which I loved. The biggest down side I have found is occasional delays in responses/ assistance. Once I reached back out to John, however, he helped get me back on track immediately. I still recommend them. I do feel the responses, pricing, packages are honest and not a "bait and switch" situation I have experienced with other services.
By lisa S.
I switched to Harbor from Embody about 3 months ago and am very pleased with the service. Harbor has been honest through the whole process. There really is no hidden fees like I had encountered with Embody. Today I spoke to Rocel and she was very very helpful with charging my payment method and offered money saving bundles.
By Danielle H.
Helped with fast answers and service, I am left satisfied.
By Jade J.
I recently started taking my Tirzepetide, and it is the evening of my second dose. I didn't realize until tonight that each bottle had different instructions and I was confused about the dosage. It's almost 10pm EST but I figured I would give the chat a try. Rocel responded within a minute, answered all of my questions immediately, and wrote out a clear, concise breakdown of the timeline and dosage amounts I should be taking. Rocel was also so kind and a pleasure to work with. My customer service experience with NativeMed has been great so far and I would recommend this program to anyone! Thanks again, Rocel!!
By Sarah C.
Very responsive. We're willing to assist and meet my needs.
By Charles M.
I’m very satisfied with the service I received with Harbor. 100% recommend it 🙌🏻🙌🏻. From the provider to the customer service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
By Rachel
Rocel was very helpful in resolving my issue. Very nice and professional.
By Donna C.
John was so patient and helpful! I am thankful for his assistance!
By Adam O.
